soft skills training

Monday, November 18, 2013 11 am – 12 pm ET Presented by Marcia Hughes Once the wave of the future, today’s organizations now embrace the benefits of a virtual workforce. But as if interpersonal relationships and teamwork aren’t already tough enough, virtual teams face unique challenges, including the absence of nonverbal cues, delayed communication, language barriers, and cultural differences. These issues can have a significant impact on organizations, from decreased productivity and higher turnover to missed creative opportunities and a lack of trust. But no matter how big the challenge, virtual teams are here to stay. So how can you, Read More

Multitasking is nothing new: it’s the action of switching quickly between different tasks.  But in contemporary times, it’s become more and more expected – at a faster speed and higher frequency – in both work and personal life.  Just in the face of an ever-increasing number of communication vehicles (talking, telephones, letters, email, mobile phones, texting, social media, video conferencing, etc.), it’s expected that we remain accessible to everyone all the time – because we can be; because we fall behind when we aren’t. It’s been proven, though, that people slow down when switching from task to task – especially, Read More

Halloween is tomorrow, you guys.   I know.  You’re all going to be Miley Cyrus.  But wouldn’t it be nice if your costume matched your Personality Style?  I think it would.  So let’s figure out which classic movie monster you should be for Halloween! Personality Style is a sum of natural tendencies that can be observed by the people around you.  It’s a disposition to information processing and communication styles that is measured by expressiveness and assertiveness.  By expressiveness, I mean the extent to which you share your emotions, and by assertiveness, I mean the extent to which you try to influence, Read More

October 23rd marks the 55th anniversary of the Smurfs.  Today is a day to pause and take note of the exemplary teamwork embodied by these little guys. From Wikipedia: The Smurfs’ community generally takes the form of a cooperative, sharing, and kind environment based on the principle that each Smurf has something he or she is good at, and thus contributes it to Smurf society as he or she can. In return, each Smurf appears to be given their necessities of life, from housing and clothes to food without using any money in exchange. Now the Smurfs, of course, live, Read More

Giving Season will soon be upon us.  Whether we’re talking about annual gifts, holiday gifts, or because-it’s-been-a-hard-day gifts, people want to buy things.  And you want them to buy things from you. So, how do you make that happen?  Well, lots of ways.  But let’s assume that you’ve already got a great team, a great brand, and a great product.  Now you have to sell it. Selling isn’t easy – it takes time and personal investment, effective communication, negotiation, creativity…pretty much every soft skill you can think of.  In times of stress – like the increased volume and pace faced, Read More

Conflict, properly managed, can yield many benefits – but it’s something people generally don’t like.  Conflict doesn’t always feel good; it can bring guilt, shame, anger, and hurt feelings to those involved.  But it’s like at the doctor’s office – how they get you to be less wary of something by breaking it down and explaining how it works before applying it to you. Conflict is more approachable when you understand exactly what it is and how it relates to you.  You don’t need to avoid it if you can make informed choices about it.  Very basically, conflict is when, Read More

Open Door Leadership A Radically Simple Approach to Lift People, Profits, and Performance Wednesday, October 9, 2013 11 am – 12 pm ET Presented by Bill Treasurer Leadership. It’s one of the most overanalyzed, meticulously dissected, and utterly confused topics in business. With unrealistic and overly complicated expectations being placed on today’s leaders, it’s no wonder why some people choose to opt out of the chance to lead altogether. So that’s why it’s time – time to lighten the leadership load and get back to what’s most essential about leading others. Simply put, true leaders open the doors of opportunity for, Read More

On this day in 1950, the first Peanuts comic strip was published.  The series met with great success and transcended social movements and media. One of the things that makes Peanuts work so well is the difference in each characters’ Personality Style – it opens the door for conflict, reflection, and growth by learning from others.  We like to watch the characters disagree about fundamentals and fall in love with each other’s peculiar traits.  There are no “good guys” or “bad guys” – there are likeable and frustrating aspects of each personality, just as in life. And, as in life, love, Read More

Even the most technically skilled, personable, committed, and hard-working employee can see his own downfall in poor time management.  When tasks are not prioritized correctly, problems can arise – not just for the individual, but the whole team.  While prioritization may seem like a very specific and personal process, there are proven methods – applicable to anyone – that address generalities of managing one’s work. Managing oneself well can have immeasurable benefits on an organizational and personal level: increased productivity, engagement, and efficiency for the organization; increased confidence and job satisfaction, and decreased stress levels for the individual. Everyone will, Read More

A post from author and leadership expert Bill Treasurer. Leadership is the most over analyzed, thoroughly dissected, and utterly confused topic in business. Just think of the expectations that we have of leaders, and the definitions that we want them to live up to. We expect leaders to be bold and calculated, flexible and principled, tactical and strategic, competitive and cooperative, etc. We want leaders to be everything. Of course it is possible to be all of those diametrically opposite things…if you’re God! By holding unrealistic and unattainable expectations of our leaders, we’ve made the concept of leadership unattractive, causing, Read More

InsideHRDQ Blog

  Subscribe Now!

Receive notifications of new posts by email.

Close