Reproducible Training Library

To collaborate … or not to collaborate. That is the question. Sure, the benefits of collaboration can be significant. Creative thinking. Employee engagement. Effective problem solving. Increased productivity. Job satisfaction. This list goes on. That’s when things run smoothly, operations are efficient, and individuals contribute unique perspectives. But collaboration has to be done well to be effective; studies show that bad collaboration is actually worse than no collaboration at all. There’s far more to collaboration than simply working together. You need to produce synergistic results—outcomes that would not be achieved otherwise. So there’s a right way to collaborate and a, Read More

You have a wide-range of training needs, you want customized materials, you have a tight budget, and you need it yesterday. The Reproducible Training Library is the solution for trainers with ambitious goals who refuse to sacrifice quality, regardless of ever-shrinking budgets. A comprehensive collection of more than 100 soft-skills training programs on more than 20 topics, here is the complete and affordable solution that makes it possible for you to deliver customized (yes, customized!) training programs to a countless number of audiences. The course are adaptable. Everything is reproducible. And all of it is instantly downloadable and available for, Read More

I’m excited to introduce the fully updated Conflict Strategies Inventory, Third Edition. The first edition launched in 1994. Since then, thousands of learners have used it to improve their ability to successfully manage conflict and it remains a trainer favorite almost 20 years later. The third edition is packed with exciting features, including a fully revised, full-color facilitator guide with a half-day workshop, paper and online learning style assessment options, a comprehensive participant workbook, additional facilitator support materials, handy participant takeaways, and more. The fallout from unmanaged conflict takes a huge toll on organizations. Studies show that managers spend as, Read More

Your organization strives to hire the best talent. Perhaps they’ve achieved that goal, filling the ranks with top performers who achieve their annual goals, follow procedures, actively participate in meetings, and make themselves readily accessible. These are commendable qualities for sure. The thing is your best employees aren’t necessarily indispensable. A value to your organization? Most certainly, yes. But indispensable? Probably not. There are distinct differences between top performers and those who are truly indispensable. Just like business owners, indispensable employees take ownership. They’re driven to act and behave differently. They’re well-planned, solution-oriented, and proactive. They know they’re replaceable, and, Read More

“A man who has committed a mistake and doesn’t correct it is committing another mistake.”  —Confucius Powerhouse organizations have one thing in common. They know how and when to challenge conventional wisdom so that they always stay one step ahead. Even more, they know that complacency is a recipe for disaster. That’s because they are equipped to anticipate change, sense industry swings, and meet client demands, maybe even before the client recognizes a need. This skill isn’t limited to the Fortune 100. Big, small, or somewhere in between, your organization can gain a competitive advantage with the right mindset. Each, Read More

“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”  John Quincy Adams Great leaders aren’t just born that way—they must learn how to lead and influence others through experience, mentoring, and training. Leadership 101 is a half-day instructor-led training program, as well as a 30-minute self-study e-learning program. Participants will learn techniques to increase and develop emotional intelligence. They’ll be guided through proven methods to apply emotional intelligence in the workplace to enhance employee relationships and increase productivity. By addressing everything from trust to perception to attitude, Leadership 101 is a training program, Read More

“Influencing” is the ability to win others to your way of thinking, to get people to like you, to be persuasive, to be able to change people’s minds without resentment. To be able to effectively influence someone is an art. The Art of Influencing Others is a training program designed to help you and your employees do the following: Build rapport and develop genuine relationships Improve communication skills, including verbal and nonverbal messages, to be more effective with others Recognize common barriers to communication Understand and use communication styles to tailor your communications Resolve conflicts The purpose of this training, Read More

  Assertiveness skills are crucial to professional development, as well as other aspects of life. Asking for what you need, handling confrontations gracefully, and putting ideas forward with confidence are tools that will help get your career to where you want it to go. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent, constructive, confident, and perform at their best. Assertiveness Skills, one of 75 soft-skills training programs in the Reproducible Training Library, provides the skill development, practice, and understanding that individuals need to learn to how to be truly assertive., Read More

We divide skills into two categories: hard skills and soft skills. Hard skills are the technical or functional abilities that apply directly to a job title (such as teacher, attorney or engineer). Soft skills apply more to personal characteristics and work ethic such as effective communication, problem resolution, customer service, and team collaboration. Soft skills are the abilities and traits that relate to personality, attitude, and behavior. They are important in getting (and keeping!) a job. Take for example, a customer service professional who is excellent at the technical aspects of his job.  He is proficient.  He is punctual.  He, Read More

Do you know how to build rapport with candidates you’re interviewing? Do you know the right questions to ask? If you’re asking candidates hypothetical questions, you’ll get hypothetical answers. Whether you’ve performed 100 interviews or you are new to the interviewing world, using behavioral interviewing techniques will give you the knowledge and tools to improve your interviewing skills, which will lead to better hires, and a better, more competitive edge for your organization. Behavioral interviewing focuses on actual experiences and situations candidates have experienced, and how they responded. It seeks situational answers given in three parts: The problem they experienced The action they took, Read More

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