Who’s Ready to Supervise?

Employees are placed in supervisory roles for a variety of reasons.  They may be the most experienced or technically proficient in their group’s work; they may be a tenured employee with a wealth of knowledge on organizational goals and policies; or they might have great administrative and people skills that show their ability to interact with other employees and groups successfully.

Regardless of the circumstances surrounding their new supervisory standing, the undertaking of this new role should come with a stock-taking of a new skill set.  Supervisory skills are not only instrumental to the success of any team – they are learnable behaviors that can improve the performance of individuals, teams, and organizations.

Supervisors serve as translators – they turn organizational goals into action plans, tasks into systems, employees into team members, work into progress, and interactions into relationships.  As a vital (and sometimes the only) link between management and employee, supervisors need to successfully interact up and down the organizational hierarchy without ignoring the needs of either side, and must always work towards progress for the organization.  They can do this by taking accountability for the performance of their team (and managing their own performance) by developing measures and recognizing their place and function within the organization.  This, on top of technical responsibilities and skills, is a lot to think about – and a whole new perspective within an organization.  So where do new supervisors begin?

The Supervisory Skills Questionnaire is an assessment of supervisors’ abilities.  The Questionnaire helps supervisors see why certain actions are successful (and others are not) and exactly which skills they need to improve in order to be effective.  New and current supervisors are asked to respond to a series of real-life situations with the behavior they would choose as their solution.  Available as a self-assessment with observer feedback options, the Questionnaire allows for peer, employee, and manager feedback in addition to personal reflection.

The results of the questionnaire come along with a thorough explanation of the skill set needed by every supervisor, as well as action planning prompts and suggestions.  Get your supervisors off to a great start with the Supervisory Skills Questionnaire!

Are you ready for Winterblast?

Winterblast is our huge holiday sale, and it’s coming soon. Details will be revealed Monday, December 12, by email, so sign up today! You’ll save big on many of our top products. Maximize your training budget and get ready for Winterblast!

Webinar Today: Thriving Through Change

Join us for this presentation today and receive an exclusive offer!  http://goo.gl/JgZqf

To thrive in an environment that’s filled with constant change, it’s important to understand how to harness human response to support a sustainable future. Proactively managing organizational change results in a corporate culture that is optimistic—fueled by empowered leadership and employees who feel valued and secure. Helping individuals and teams to recognize the predictable path of transitioning through change can foster innovation and improve business agility.

Join subject matter expert and author Dr. Cynthia Scott for an informative webinar that will help you to understand what happens to individuals, teams, and organizations when change occurs and learn how to lead in a way that not only minimizes disruption but increases resilience.

What You Will Learn

  • Understand how the human brain responds to change
  • Learn five different ways to reduce threat and increase resilience
  • Identify a predictable path of responding to change
  • How to lead teams from resistance to performance

Cynthia Scott, PhD, MPH is founding principal of Changeworks Global, and a recognized leader with over 20 years of experience in the fields of strategic planning for human capital management, managing continual organizational change, and visionary leadership. She is the author of numerous books, including Rekindling Commitment and Take This Work and Love It!

Register now! Attendees will receive a special offer:   http://goo.gl/JgZqf

What’s the Deal?

Have you checked out our Deal of the Day? Everyone loves a great deal, especially when it’s something you really need or when you least expect it.

Here’s your go-to place for unbelievable savings on your favorite training tools, from deeply discounted facilitator guides, to book bargains, and simulations for a steal. You can save 40%, 75%, or even 80%! Each new day means a new deal for you, so check out the Deal of the Day every morning.

But click quick, because this offer disappears when the clock runs out!

Click here to see today’s deal!

New from the Reproducible Training Library – Mental Models: The Key to Making Reality-Based Decisions

The latest addition to the Reproducible Training Library is here!Mental Models

Each one of us has perceptions of reality about how the world works—or should work, at least. Built from everyday experiences and outside influences, mental models are what guide our thinking, provide understanding, and direct decision-making. But mental models can become stale, and just as technology shifts and advances, so does the need to update and reconstruct our mental models. Mental Models: The Key to Making Reality-Based Decisions helps people to tune into their current mindset by assessing their mental models, clarifying assumptions, and revealing hidden beliefs. As a result, individuals, teams, and even whole organizations are better equipped to seek new opportunities and approach work in a way that improves performance. Downloadable, customizable, and reproducible, Mental Models is available as a half-day classroom training workshop, one-hour e-learning program, and handy self-study e-book.

Limited-time offer – save 50%!
Get the Training Bundle for $299.50 (reg. $599)! 
Just enter RTLBUNDLE10 at checkout and then click Go.

Order today! Click here or call 800-633-4533.

Curing the Sunday Blues

Managing for Employee Engagement

by Bradford Glaser, HRDQ President & CEO

The “Sunday Blues.” Jobs that rob people of their energy and self-esteem or make them cynical and unhappy. Low morale and high turnover. That’s what job misery is all about.Gallup recently reported some staggering statistics on the subject. Did you know that more than 75% of people are in miserable jobs? I didn’t. And it also shocked me to find out that job misery has cost employers a whopping $350 million in lost productivity!

I know my organization can’t afford miserable jobs. And yours can’t, either.

As part of the training and development community, you’re probably familiar with Patrick Lencioni, the popular speaker and bestselling author of many books, including The Five Dysfunctions of a Team and Getting Naked. Now he’s introduced Managing for Employee Engagement, a powerful new training package that includes a whole slew of tools for tackling job misery, including a manager’s assessment, workshop, workbook, book, poster, and companion DVD.

Based on his book The Three Signs of a Miserable Job, Lencioni identifies just three underlying causes of the job misery epidemic:

  • Anonymity: Employees feel unknown or invisible at work.
  • Irrelevance: Employees sense the work they are doing has no impact.
  • Immeasurement: Employees are unable to measure their contributions or success.

So if these seemingly simple “Three Signs” are the culprits, it shouldn’t be too hard to eliminate job misery, right? Not so fast.

While it may sound straightforward—even obvious—Lencioni argues that most managers fail to provide employees with what they need to satisfy and retain employees because they’re too busy, unaware, or don’t know how.

As training professionals and business owners, it’s our responsibility to help managers prevent or eliminate the causes of job misery by teaching them how to successfully engage, motivate, and retain employees. And that’s exactly what Managing for Employee Engagement does.