performance management skills

October 23rd marks the 55th anniversary of the Smurfs.  Today is a day to pause and take note of the exemplary teamwork embodied by these little guys. From Wikipedia: The Smurfs’ community generally takes the form of a cooperative, sharing, and kind environment based on the principle that each Smurf has something he or she is good at, and thus contributes it to Smurf society as he or she can. In return, each Smurf appears to be given their necessities of life, from housing and clothes to food without using any money in exchange. Now the Smurfs, of course, live, Read More

Giving Season will soon be upon us.  Whether we’re talking about annual gifts, holiday gifts, or because-it’s-been-a-hard-day gifts, people want to buy things.  And you want them to buy things from you. So, how do you make that happen?  Well, lots of ways.  But let’s assume that you’ve already got a great team, a great brand, and a great product.  Now you have to sell it. Selling isn’t easy – it takes time and personal investment, effective communication, negotiation, creativity…pretty much every soft skill you can think of.  In times of stress – like the increased volume and pace faced, Read More

Open Door Leadership A Radically Simple Approach to Lift People, Profits, and Performance Wednesday, October 9, 2013 11 am – 12 pm ET Presented by Bill Treasurer Leadership. It’s one of the most overanalyzed, meticulously dissected, and utterly confused topics in business. With unrealistic and overly complicated expectations being placed on today’s leaders, it’s no wonder why some people choose to opt out of the chance to lead altogether. So that’s why it’s time – time to lighten the leadership load and get back to what’s most essential about leading others. Simply put, true leaders open the doors of opportunity for, Read More

Even the most technically skilled, personable, committed, and hard-working employee can see his own downfall in poor time management.  When tasks are not prioritized correctly, problems can arise – not just for the individual, but the whole team.  While prioritization may seem like a very specific and personal process, there are proven methods – applicable to anyone – that address generalities of managing one’s work. Managing oneself well can have immeasurable benefits on an organizational and personal level: increased productivity, engagement, and efficiency for the organization; increased confidence and job satisfaction, and decreased stress levels for the individual. Everyone will, Read More

In order to stay competitive in its marketplace, an organization must change over time.  Growth is change.  Adaptation is change.  Improvement is change.  Change is good. Change is also disruptive – it requires action and effort and commitment – which, in turn, require perceived value.  People need a reason to take action.  “Because I said so,” is an option – undeniably – but it won’t provide the best result. Leading change is communicating, demonstrating, and helping others to find the value of change.  And everyone can do it. When new organizational goals are established, individuals need to realign themselves to, Read More

I can picture it as though it was yesterday. The early ‘80s – the age when cell phones were the size of a small briefcase and Cheers was the hit show. The training and consulting business my parents Rollin and Christine Glaser had launched in 1977 was operating in full swing from their home in the suburbs of Philadelphia. Organization Design & Development (OD&D at the time) was the name of their venture, and they specialized in facilitating on-site soft-skills management development programs. Our home was buzzing with business. The bathtub in the spare bedroom served as our warehouse. My sister, Read More

Maya Angelou We’ll be celebrating Labor Day this weekend – a time that reminds us how important we all are to one another.  Unless you’re out in the wild, growing your own food, building your own shelter, and keeping your mind occupied and spirit fulfilled with the endless wonders of the universe (but, come on – who’s really doing that?), you depend on other people to live the life you’re living. No matter how far from the front line you are, the people that work for and with you have an effect on you.  And you have an effect on, Read More

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