Tag Archives: Patrick Lencioni

Food for Thought: Team Dysfunction

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Teamwork is the ultimate competitive advantage.  Fostering teams is a direct route to higher performance and a healthy organization.  While teams may encounter all sorts of conflict and discord, Patrick Lencioni (author of The Five Dysfunctions of a Team and business expert) suggests that the obstacles to team success boil down to five issues:

  1. Absence of Trust
  2. Fear of Conflict
  3. Lack of Commitment
  4. Avoidance of Accountability
  5. Inattention to Results

Here are some articles we’ve been reading while thinking about ways to keep our team healthy and successful:

Click here to read about Team Dysfunction

Patrick Lencioni has created an assessment to measure your teams’ strengths and weaknesses in these five key areas – allowing for targeted improvement.

Try it with your team today!

New! The Five Dysfunctions of a Team, Second Edition

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“Great teams do not hold back with one another. They are unafraid to air their dirty laundry. They admit their mistakes, their weaknesses, and their concerns without fear of reprisal.”

~ Patrick Lencioni

Deliver the same team-building lessons Patrick Lencioni himself has delivered to hundreds of organizations. Based on his New York Times bestseller, The Five Dysfunctions of a Team addresses the obstacles that prevent even the best teams from succeeding:

  1. Absence of Trust
  2. Fear of Conflict
  3. Lack of Commitment
  4. Avoidance of Accountability
  5. Inattention to Results

This combination assessment, workbook, and workshop is the tool that will help your teams to take their first steps toward greater cohesiveness and productivity.

Learning Outcomes:

  • Understand what’s expected of a cohesive team
  • Measure the degree to which teams meet their expectations
  • Take steps toward building trust and resolving conflict
  • Develop a plan to improve commitment, accountability, and results

The Five Dysfunctions of a Team provides everything you need to deliver a powerful workshop for intact teams, including a comprehensive facilitator guide, team assessment, participant workbook, DVD, book, and poster. Now, in its second edition, the workshop contains even more tools to make your presentation dynamic, and provide a lasting lesson to your team.

Second Edition features include:

  • New one-day team leader workshop
  • Full-color participant workbooks
  • Newly designed PowerPoint presentation
  • New content on trust, conflict, change, and feedback
  • Expanded facilitator guide
  • New scoring instructions
  • New workshop guidelines with formatting options

Get The Five Dysfunctions of a Team at the HRDQ Store today, and your team will be on their way to a stronger, more productive future!

Improving Performance Through Employee Engagement

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According to Deloitte’s Shift Index survey, as much as 80% of people are dissatisfied with their jobs.  Miserable jobs drain people of their energy, confidence, and self-esteem. Miserable jobs also have a huge impact on an organization, its productivity, turnover, morale – and its bottom line.

Here are three core culprits of workplace dissatisfaction. Start addressing them today to stem the tide of dissatisfaction in your workplace.

Anonymity: Employees feel unknown or invisible at work.

Many managers make a point of mentioning the successes of a particular team member in front of their peers. While this is a good tactic, you’ll find that a personal stop by their desk or office, or an intentional phone conversation to recognize successes (big or small) will pull your team members out of their sense of anonymity.

Irrelevance: Employees sense the work they are doing has no impact.

What is the actual impact of each person on your team? Can you state that impact in one or two sentences? Better yet, can they? Use 10 minutes at your next weekly meeting to pose the question and have each of them reply. If they can’t do it at a moment’s notice, help them crystallize their own impact, so it is always on the tip of their tongue – and yours!

Immeasurement: Employees are unable to measure their contribution or success.  

Measurement is a classic business problem that has been dogging us for decades, and no matter what tools we employ, it can be difficult to maintain consistent measurement in today’s workplace. Projects are fast paced, goals shift as needed, and unknown variables pop up. In this case, instead of quantifying each person’s contribution, consider giving each component of a project a value, and explain that value to everyone. This way they know what has importance to the team and organization, and the value you assign to their contribution.

In his new training package, Managing for Employee Engagement, Patrick Lencioni faces these three issues  and gives solid insight on how to improve your workplace and, as a result, productivity.  At the HRDQ Store, we offer a free FAQ download about the training package.

Don’t miss this one!