organizational development

There are many measurable skills that contribute to individual high performance.  Furthermore, there are essential soft skills that make possible the delivery of that performance to an organization. A majority of these soft skills pertain to interpersonal relationships, and so are only visible in team settings.  Working as part of a team is much more difficult than working on one’s own – it means having to rely on others, committing to a common set of objectives, and modifying one’s own behaviors to accommodate those of others and move everyone toward shared goals. There are, however, simple choices that can improve, Read More

FREE WEBINAR Hosted by HRDQ Presented by Marcia Hughes and James Bradford Terrell Wednesday, May 15, 2013 2:00pm – 3:00pm eastern time If your organization’s teams are lacking direction, control, or the desire to achieve, underdeveloped emotional intelligence could be the cause. A prerequisite for success, research shows that emotional intelligence is a key driver in team and interpersonal dynamics. Join presenters Marcia Hughes and James Terrell for an informative free webinar that will help trainers, consultants, team leaders, and OD professionals navigate the road of emotional and social intelligence. They’ll explore the seven emotional competencies and discuss how each relates, Read More

Although you may not think of yourself as a negotiator (like, with a capital N), negotiating is something we all do all the time.  It’s communication aimed at mutual need satisfaction. But even though we do it all the time, there’s a lot to negotiating – and by building the right interpersonal skills and modeling our behavior on a sound methodology, we can all reach positive outcomes.  The key is knowing which skills are in need of building, and how to put them into practice. Self-assessment is the first step toward improved performance.  In order to progress, we first have, Read More

Personality Style affects all aspects of our work life – especially time management.  Just as with social situations involving different groups of people, we approach time management differently depending on what we’re doing. When thinking about time management, it’s important to consider not just the nature of the task, but the other people involved.  Team members, managers, and other stakeholders may have very different methods of time management than we do.  And while we cannot control the behaviors of others, and most often can’t choose who we work with, we can make our time-management style align more closely for a, Read More

Breakthrough Creativity: How to Use Your Talents to Gain a Competitive Advantage Hosted by HRDQ Presented by Lynne Levesque Wednesday, April 17, 2013 2 – 3pm (Eastern Time) Organizations that integrate creativity into their DNA achieve significant benefits, including better team performance, increased flexibility, greater retention rates, creative problem solving, and strategic decision making. Some say it’s the “secret sauce” that’s needed to gain a competitive advantage in the marketplace. But creativity isn’t limited to artists, inventors, and entrepreneurs. The fact is everyone is creative. Just as there are multiple styles of intelligence, there are multiple styles of creativity that, Read More

Our planet has a specific set of resources.  Independently, they’re just a group of things.  But, under the right conditions, when they interact with one another and begin processes in which they are interdependent, they have the ability to synthesize into a thing that has greater capabilities.  (Liquid water and biogenic elements come together and begin processes facilitated by energy from the sun.  With adequate protection and stability, they become life.) In the same way, a specific group of people can work together interdependently and communicate with each other to accomplish common goals.  They can be a team.  These conditions,, Read More

Managing employees is a true feat of soft skills.  Communication, personality style, leadership, and  project and performance management are all put to the test on a daily basis. Sometimes, the employees you manage might seem like they’re on another planet, even when they’re sitting right in front of you.  So, what if they’re in another building?  Another city?  Another country?  Actually ON another planet?  It happens. When employees are discreetly distributed, the manager’s position becomes more important and requires a broader skill set.  The manager may be the only link between employees – the one to set schedules, allocate resources,, Read More

FREE WEBINAR Hosted by HRDQ Presented by Ron Carrucci and Josh Epperson Wednesday, March 20, 2013 2:00pm – 3:00pm eastern time Now more than ever, organizations are struggling with generational differences in the workplace. Transferring years of experience and knowledge from incumbent leaders to senior managers to the generation climbing the ranks is no easy challenge under normal circumstances. And when issues surrounding communication preferences, assumptions about authority, power, control, and lifestyle are present, that process is made all the more difficult. So what’s the best way for organizations to bridge the gap, so to speak? Join subject matter experts Ron, Read More

On St, Patrick’s Day, everyone is Irish.  It’s not really about ethnicity or religion – it’s about finding things that are special and unique in us and in others, and celebrating them.  It’s about being aware and appreciative of differences. But more than that, it’s an acknowledgement that behavior is a choice.  We can shape our interactions and interpersonal relationships by choosing certain behaviors. On St. Patrick’s Day, everyone incorporates the good, fun parts of the signifier “Irish” into their own behavior.  In the same regard, we can all flex our Personality Style to incorporate positive aspects of other styles, Read More

There’s a reason we work in teams.  We’re not that lonely, we don’t really need to make others feel included, and we’re not not-good-enough on our own.  But we can be better.  When individuals face a common problem (or opportunity!), they can produce results that reflect the combined strengths of everyone involved.  Broadening not just the potential for production, but the set of benefactors of success.  More goodness from more people for more people – synergy. But, if you’re working as a team, and the results you’re coming up with are not better than could be achieved by your single, Read More

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