management skills

FREE WEBINAR Hosted by HRDQ Presented by Lorraine Ukens Wednesday, February 13, 2013 2:00pm – 3:00pm eastern time Now more than ever, the pressure to achieve results is on the rise. And when the drive becomes more about getting to the finish line than how you actually got there, collaboration, trust, and ethical decision making can be compromised. Not to mention, watching others cheat or behave unethically can have a negative impact on groups, teams, and organizations. How do the people in your organization behave under pressure? Do they compete against others for their personal gain, or do they cooperate to, Read More

It’s not always apparent when one of your coaches is out of shape.  Glamour muscles might be hiding a bad habit, or a marshmallowy exterior might conceal a rock.  Sometimes you just need to take a closer look. Everyone benefits from the coaching process.  Employees improve their skills, learn new things, and feel better about their place in an organization.  Coaches improve their relationships with teammates and benefit from improved employee performance.  And organizations flourish with highly skilled employees that are working together towards a common goal. Make sure your team has all of these advantages by keeping your coaches, Read More

By Linda Galindo, author of The Accountability Experience, first posted on her blog 12/14/12 Imagine yourself sitting with your leadership group as an Executive Retreat on the topic of Accountaility is about to start. In your mind it’s going to be some type of training. Are you bored, excited, nervous, ready to engage? The speaker is introduced and begins with a question: “How many of you would experience a much better work life if the people that worked for you had a higher level of personal accountability?” Every hand in the meeting room goes up. Why? Why would everyone around you demonstrating a, Read More

FREE WEBINAR Hosted by HRDQ Presented by Kelly Hannum Wednesday, January 23, 2013 2:00pm – 3:00pm eastern time Despite the growing opportunities created by our interconnected world, the dynamics of diverse social identity groups present an interesting challenge for organizations. Now more than ever, today’s leaders must be able to lead people of different nationalities, religions, races, and gender to work together effectively. But how can leaders develop the skills they need to master these tough situations—especially when the conflicts and misunderstandings are complex and emotionally charged? Kelly Hannum, a senior faculty member at the Center for Creative Leadership, will lead, Read More

You can be a leader.  It doesn’t matter what your job is, what your title is, how old or young you are, or what your field and specialties are. But you may not feel that way.  You may feel that your rank or place within a hierarchy prevents you from stepping into a leadership role. You’re wrong.  No one needs to tell you to be a leader.  Leadership is a set of skills, not an inherent state.  When you develop leadership skills and display leadership behaviors, you are a leader.  No question. The Leadership Practices Inventory is a 360-degree assessment, Read More

FREE WEBINAR Hosted by HRDQ Presented by Patti Phillips Wednesday, December 19th, 2012 11:00am – 12:00pm (eastern time) In today’s cost-conscious business world, executives are asking to see the relationship between training and results. Because without a return on investment (ROI), management buy-in and training budgets are in jeopardy. And that has training professionals everywhere scrambling to prove the value and impact their initiatives bring to the organization. If the thought of ROI measurement has your head spinning, this webinar will help you to make sense of it all. You’ll learn what ROI is—what it is not—and how you can move, Read More

Most of us need to collaborate or negotiate with at least someone every day.  In an ideal situation, everyone with whom we work will have the same goals that we do – but that is rarely the case. When we interact with others, we have to give up at least some control of the situation’s outcome.  We will not always get our way, and we can’t predict or prescribe the actions of others.  Knowing this, the best thing we can do is choose behaviors that are most likely to lead to a positive outcome for everyone involved – stepping outside, Read More

With Thanksgiving behind us and 2012 coming to an end, it’s time to look back on a year of hard work and size up your own harvest – the results of your training. There are so many benefits to soft-skills training that you probably see the results around you every day:  efficient communication, happier employees, stronger teams, abundant leadership, and clear values (Better learning.  Better Performance.  Better Life – we totally know). And it’s no secret that measurable results lead to continued support and appropriate funding; but how can the results of training be measured? A solid understanding of the, Read More

Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek. – Barak Obama The growth and development of a business can be seen as continuous organizational change – seeking out improvement and evolution of practices by questioning existing norms and expectations.  While the overall direction of a business may be determined by a CEO or other formal leader, it needs to be translated into actionable items and tasks by his employees.  Leadership, then, becomes the place of the practitioner –, Read More

Measurable progress is just the best, right?  But there are intangible factors that contribute immeasurably to the success of an organization – values, which can’t be ignored or neglected. The success of an organization depends on the success of the individuals that comprise it.  This means that the individual’s idea of success needs to align with the organization’s goals.  To ensure this alignment, the organization’s values and vision need to be clearly communicated – as early on as the hiring process.  Hiring for fit will contribute greatly to the long-term success of the individual as part of the organization. But, Read More

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