employee training programs

It’s often said that two heads are better than one, so imagine what can be accomplished with three or even an entire team? Greater power is unleashed when a team is united to get the job done, especially if there is synergy among its members. Synergy has been defined as the creation of a whole that is greater than the simple sum of its parts. It comes from the Greek word synergos, meaning “working together”. With the head-down, task-oriented culture that we experience in most workplaces, it is tempting for team members to make decisions independent of the team. It, Read More

President John F. Kennedy once said, “We cannot negotiate with those who say, ‘What’s mine is mine and what’s yours is negotiable.’” Developing successful negotiation skills requires an understanding that the aim is to build productive alliances and explore mutual interests—not to crush the opponent. Whether people are battling over a 1.5 trillion dollar deficit reduction, striving to hit a tough profit margin goal, campaigning for a deadline extension, or selling ideas to a team, the same principles apply. Skilled negotiators know this and it’s what sets them apart from the rest. As a trainer, you can help individuals develop, Read More

Do more with less. It’s become the mantra of organizations across the globe. The demand for increased productivity and bottom-line results is greater than ever before and the responsibility for monitoring and driving business is no longer the sole domain of the accounting department. Today, employees are partly accountable for the organization’s financial well-being, regardless of their background, experience, or skill set. Chances are most employees have a limited knowledge of financial basics, even if they passed Accounting 101 in years past. But the truth is everyone can benefit from a working knowledge of accounting and financial instruments. And as, Read More

In just a few clicks, you’ll have your own tailored-to-your-company training program. Most of the training products available today are off-the-shelf products. Purchase them, open them up, and use what someone else created, with another company’s logo on it, and their idea of what the ideal training session looks like. Those can be great training materials. We sell plenty of those, in fact. But what if you want to make some changes? Tiny tweaks? Major edits? Include your own company-relevant information? Now you can!  With the Reproducible Training Library (RTL), and a few clicks of the mouse, you will receive training, Read More

We’re seeking webinar presenters for HRDQ’s Trainer Education Series. For the past two years, HRDQ has hosted educational webinars targeting trainers and other workplace-learning professionals.   Drawing a significant audience each month, our webinars, to date, have been explorations of themes presented directly in HRDQ training products. We are now opening up the program to include additional experts and accomplished presenters who either have content of general interest to the training marketplace, or who would be interested in presenting a webinar relating to an HRDQ product. In exchange for your expertise and time, we can offer the benefits of cross promotion, Read More

 You have to put yourself out to do it. ~David Hockney In our work-lives, most of our decisions and actions are based on information that we receive form others.  So, when we work together, we need to make sure that we’re all equipped with accurate and complete information. Each of us shares responsibility for the transmission and reception of information, and being a good listener is a fundamental part of that responsibility.  We don’t always get to choose the medium through which we communicate a message, and it’s even rarer that we are able to choose how we receive one., Read More

Soft-skills training is, in large part, about fostering good citizenship – in our teams, our organizations, and our communities. At HRDQ, we believe that good citizenship extends beyond the workplace and even beyond the community.  We must also be good global citizens.  In 2014, we will continue our efforts (and take new steps) to minimize our impact on the environment.  Along with a critical eye focused on our daily habits, our business strategy is focused on the future – e-Learning and digital products. Over the past year, we published 5 new online assessments and 13 new digitally-formatted training programs.  Delivering top-quality content,, Read More

Happy New Year, Everybody!  Have you made your resolution yet?  Neither have I.  Let’s do it together – and make it count. The HRDQ Style Model is an accurate and accessible model of Personality Style, based on an individual’s levels of assertiveness and expressiveness.  It defines four styles (Direct, Spirited, Systematic, and Considerate), that describe sets of natural behavioral tendencies. Because these styles reflect all aspects of our behavior, they represent both effective and ineffective choices.  Once we’ve developed an appropriate awareness of our own behaviors, we can resolve to choose more effective actions.  We can start by finding out, Read More

The high percentage of women in the workforce, and ever-increasing presence of women in leadership roles, makes gender issues in the workplace no less real. Women face many obstacles on the path to a successful career. It’s important to note, though, that in addition to actual cultural issues in an organization, some obstacles come from women’s own perceptions of themselves and their place in an organization. Both types of obstacles can be overcome with soft-skills development, but differentiating between external and internal obstacles is a very fundamental step towards self-awareness and growth. Once this awareness is established, women can begin, Read More

Wednesday, December 11, 2013 2 – 3 pm ET Presented by Laurie Ribble Libove Does listening still matter in a world where most communication happens online and asynchronously? The answer is a resounding yes! Surveys of customers and employees regarding communication styles continue to link increased loyalty, engagement, and satisfaction with “feeling heard.” And leaders, managers, and professionals who are perceived as good listeners tend to enjoy higher approval ratings and better performance reviews. But just how do you prove you’re listening in a digital workplace? And how do you make the time and maintain the focus to listen in, Read More

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