emotional intelligence

Sign up now to assess and develop your Emotional Intelligence! Most of us recognize the term Emotional Intelligence and know that it refers to how we identify and manage emotions in ourselves and in others. What is less well understood, however, is how to develop emotional intelligence; that is, to learn to use our emotions intelligently in order to optimize professional and personal success. During this interactive series of four webinars, EI expert Diana Durek will lead you through a journey of self-discovery, helping you to increase awareness of your own Emotional Intelligence and providing you with tools to create, Read More

Assessing, Developing and Improving Your Emotional Intelligence Skills September 29th, October 1st, October 6th & October 8th 10:00 A.M. ET – 11:00 A.M. EDT Most of us recognize the term Emotional Intelligence and know that it refers to how we identify and manage emotions in ourselves and in others. What is less well understood, however, is how to develop emotional intelligence; that is, to learn to use our emotions intelligently in order to optimize professional and personal success. During this interactive series of four webinars, EI expert Diana Durek will lead you through a journey of self-discovery, helping you to, Read More

Street smart. Book smart. Common sense. Knowing your Ps and Qs. There are many ways to define one’s intelligence. However, one thing that pays high dividends from the entry-level mail sorter to the chairman of the board is emotional intelligence. Emotional intelligence has become a lens we often use to assess and act upon problems, people, past decisions, and future opportunities. Therefore, developing such intelligence is for everyone. Emotional intelligence is our capacity to identify, use, comprehend, and manage our emotions in such a way that we can positively function in stressful situations. You are with us or against us., Read More

Too often, this is a common scenario. You get a job. You do what is expected of you. You collect a paycheck. You are forgettable. Your work, really, is inconsequential in the greater scheme of things. You are a cog that could easily be replaced by a strategically-written line of computer code. However, were you to join forces with a more comprehensive team of dedicated employees-and in doing so, make your presence known and appreciated-you could easily become an integral component in that entity that is your company. Unfortunately, not everyone knows how to play nicely with each other-let alone, Read More

Monday, November 18, 2013 11 am – 12 pm ET Presented by Marcia Hughes Once the wave of the future, today’s organizations now embrace the benefits of a virtual workforce. But as if interpersonal relationships and teamwork aren’t already tough enough, virtual teams face unique challenges, including the absence of nonverbal cues, delayed communication, language barriers, and cultural differences. These issues can have a significant impact on organizations, from decreased productivity and higher turnover to missed creative opportunities and a lack of trust. But no matter how big the challenge, virtual teams are here to stay. So how can you, Read More

There are many measurable skills that contribute to individual high performance.  Furthermore, there are essential soft skills that make possible the delivery of that performance to an organization. A majority of these soft skills pertain to interpersonal relationships, and so are only visible in team settings.  Working as part of a team is much more difficult than working on one’s own – it means having to rely on others, committing to a common set of objectives, and modifying one’s own behaviors to accommodate those of others and move everyone toward shared goals. There are, however, simple choices that can improve, Read More

FREE WEBINAR Hosted by HRDQ Presented by Marcia Hughes and James Bradford Terrell Wednesday, May 15, 2013 2:00pm – 3:00pm eastern time If your organization’s teams are lacking direction, control, or the desire to achieve, underdeveloped emotional intelligence could be the cause. A prerequisite for success, research shows that emotional intelligence is a key driver in team and interpersonal dynamics. Join presenters Marcia Hughes and James Terrell for an informative free webinar that will help trainers, consultants, team leaders, and OD professionals navigate the road of emotional and social intelligence. They’ll explore the seven emotional competencies and discuss how each relates, Read More

FREE WEBINAR Hosted by HRDQ Presented by Steven Stein Wednesday, November 7th, 2012 2:00pm – 3:00pm (eastern time) Research shows that Emotional Intelligence is proven indicator of performance. In fact, it has been found to be directly responsible for 27-45% of job success. Those who are emotionally intelligent are better able to achieve their goals, build relationships, and influence others. On an organizational level, this translates into better decisions, better teams, and better leaders. And the good news? Well, Emotional Intelligence can be developed and improved with the right tools. The EQ Edge is a free webinar that will introduce, Read More

Change is not an easy thing for most organizations to deal with – especially when paired with conflict.  Maintaining high performance in a changing environment is a challenge, but it’s one that can be overcome by starting with the individual. Resilience in individuals extends to teams’ ability to handle conflict.  When an individual sees the value in issues or problems identified, conflict and change can be seen as opportunities, not obstacles.  But, not everyone is naturally disposed in this way.  Some need leadership to guide them through times of fluctuation. A good leader provides transparency throughout processes – he encourages, Read More

In difficult economic times, it becomes very important to prove return on soft-skills development and training.  So how do you keep your training expenses low, and your return high? Be Precise. Design your training around the needs of your organization.  Do you have a limited time to deliver a wide breadth of information?  Has a problem arisen that requires soft skills in seemingly disparate areas?  Is your organization undergoing structural or cultural change?  Be able to handle tough situations head on.  With modular training programs, you can design a unified training session that directly targets the needs of your group., Read More

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