conflict strategies

Workplace productivity, employee engagement, and job satisfaction probably aren’t the first things that come to mind when you think about conflict. Since the days of Plato and Aristotle, conflict has been widely recognized as the cause of many struggles, from stress and inefficiency to poor decision-making and employee turnover. Just look these eye-opening statistics: Almost 85% of employees experience conflict at work. Managers spend as much as 40% of their time dealing with conflict. Employees exhaust approximately 3 hours each week in conflict situations. Yikes! And to complicate things further, wrap your head around this: For all the damage inflicted, Read More

And honestly, that’s pretty awesome.  Once we let go of the constructs that frame positive change, we see that it is possible – and happening – everywhere.  Learning is happening everywhere, all the time. Learning is great – it makes you strong and self-sufficient.  It makes you able to travel through social spaces, figure out what’s right and wrong, and help those in need around you.  To make learning possible and accessible to others is one of the most valuable things you can do for them. As a trainer, you are always looking for the most efficient ways to deliver, Read More

On St, Patrick’s Day, everyone is Irish.  It’s not really about ethnicity or religion – it’s about finding things that are special and unique in us and in others, and celebrating them.  It’s about being aware and appreciative of differences. But more than that, it’s an acknowledgement that behavior is a choice.  We can shape our interactions and interpersonal relationships by choosing certain behaviors. On St. Patrick’s Day, everyone incorporates the good, fun parts of the signifier “Irish” into their own behavior.  In the same regard, we can all flex our Personality Style to incorporate positive aspects of other styles, Read More

“A genuine leader is not a searcher for consensus, but a molder of consensus.” This past Monday, we celebrated one of our country’s greatest leaders, Dr. Martin Luther King, Jr. As one of many enduring gifts, Dr. King showed us the necessity for and effectiveness of direct recognition and action when faced with social conflict.  This type of conflict can shed light on overarching structural issues, and incite positive change.  Decisions may be coming from a perspective that seeks to retain power and control, regardless of the detriment that may be to an entire system (in the case of civil, Read More

Change is not an easy thing for most organizations to deal with – especially when paired with conflict.  Maintaining high performance in a changing environment is a challenge, but it’s one that can be overcome by starting with the individual. Resilience in individuals extends to teams’ ability to handle conflict.  When an individual sees the value in issues or problems identified, conflict and change can be seen as opportunities, not obstacles.  But, not everyone is naturally disposed in this way.  Some need leadership to guide them through times of fluctuation. A good leader provides transparency throughout processes – he encourages, Read More

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