Conflict Strategies Inventory

Workplace productivity, employee engagement, and job satisfaction probably aren’t the first things that come to mind when you think about conflict. Since the days of Plato and Aristotle, conflict has been widely recognized as the cause of many struggles, from stress and inefficiency to poor decision-making and employee turnover. Just look these eye-opening statistics: Almost 85% of employees experience conflict at work. Managers spend as much as 40% of their time dealing with conflict. Employees exhaust approximately 3 hours each week in conflict situations. Yikes! And to complicate things further, wrap your head around this: For all the damage inflicted, Read More

Newton’s first law tells us that every object in motion tends to remain in that state of motion unless otherwise acted upon. Even if it’s in the wrong direction, unfortunately. How do we reconcile these two concepts when it comes to conflict resolution in the work place? Often, if an individual has chosen the trajectory he wants to go on and has taken steps to remain on that certain path and has committed to seeing that path through to the end, he will become rather unwilling to deviate from that plan. Unwilling, even if there exists a different plan that, Read More

I’m excited to introduce the fully updated Conflict Strategies Inventory, Third Edition. The first edition launched in 1994. Since then, thousands of learners have used it to improve their ability to successfully manage conflict and it remains a trainer favorite almost 20 years later. The third edition is packed with exciting features, including a fully revised, full-color facilitator guide with a half-day workshop, paper and online learning style assessment options, a comprehensive participant workbook, additional facilitator support materials, handy participant takeaways, and more. The fallout from unmanaged conflict takes a huge toll on organizations. Studies show that managers spend as, Read More

Conflict, properly managed, can yield many benefits – but it’s something people generally don’t like.  Conflict doesn’t always feel good; it can bring guilt, shame, anger, and hurt feelings to those involved.  But it’s like at the doctor’s office – how they get you to be less wary of something by breaking it down and explaining how it works before applying it to you. Conflict is more approachable when you understand exactly what it is and how it relates to you.  You don’t need to avoid it if you can make informed choices about it.  Very basically, conflict is when, Read More

Most of us need to collaborate or negotiate with at least someone every day.  In an ideal situation, everyone with whom we work will have the same goals that we do – but that is rarely the case. When we interact with others, we have to give up at least some control of the situation’s outcome.  We will not always get our way, and we can’t predict or prescribe the actions of others.  Knowing this, the best thing we can do is choose behaviors that are most likely to lead to a positive outcome for everyone involved – stepping outside, Read More

InsideHRDQ Blog

  Subscribe Now!

Receive notifications of new posts by email.

Close