communication styles

Wednesday, December 11, 2013 2 – 3 pm ET Presented by Laurie Ribble Libove Does listening still matter in a world where most communication happens online and asynchronously? The answer is a resounding yes! Surveys of customers and employees regarding communication styles continue to link increased loyalty, engagement, and satisfaction with “feeling heard.” And leaders, managers, and professionals who are perceived as good listeners tend to enjoy higher approval ratings and better performance reviews. But just how do you prove you’re listening in a digital workplace? And how do you make the time and maintain the focus to listen in, Read More

Communication is about more than transferring information from one person to another.  It’s how we learn, how we build relationships, where we place value, how we are productive, what we hold on to – it’s a part of everything in our work lives. It includes how we build messages (what we choose to say and how we choose to say it), how we receive messages (how we listen and what we perceive in others), and how we are perceived by others (knowing how to shape that perception and effectively work with others). There is immeasurable value in developing communication styles. , Read More

When seeking sustainable performance improvement, it’s important to look at things holistically.  Personality is not separate from performance, just as relationships are not separate from teamwork. Knowing that, it’s often easiest to make large-scale changes by unpacking complicated, synthetic concepts like performance, and making sure that each component is cared for.  Personality is a good place to start.  Performance, when broken down, is a series of decisions – behavioral choices – that we use to accomplish our goals.  It’s important to know where these decisions come from and how they affect one another.  Our preference for certain types of decisions, Read More

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