This is not your ordinary team assessment


Extraordinary Teams is the powerful new soft-skills training solution that will transform your organization’s teams from just plain ordinary to extraordinary! Based on the popular book, Extraordinary Groups: How Ordinary Teams Achieve Amazing Results, this combination online team building assessment, participant workbook, and half-day team building training workshop offers a thorough examination of team effectiveness. The performance improvement tool starts with an assessment of the Five Indicators of Extraordinary Team Performance followed by in-depth team discussion and team-building exercises for developmental action planning.

So what’s the difference between an ordinary team and one that’s extraordinary?

Of course extraordinary teams have the ability to achieve tangible results. But they also do something ordinary teams cannot: They cultivate an exciting, collaborative environment that’s built upon mutual trust, respect, and engagement. As team members, individuals experience a positive personal change—and your organization reaps the benefits of better team performance.

Learning Outcomes

  • Realize the difference between ordinary and extraordinary teamwork
  • Identify a team’s ETI Profile
  • Understand team member perspectives about performance
  • Pinpoint specific team and individual actions needed for effective teamwork
  • Increase team member self-awareness, trust, and commitment to the team

The Extraordinary Teams package provides all the corporate training materials you need to ensure a successful learning experience, from an online assessment, participant workbook, and action planning exercises to a comprehensive facilitator guide, detailed half-day workshop guidelines, professional Microsoft® PowerPoint® presentation, and facilitator support materials.

Includes these special features!eti_collage_large

  • Online team assessment with full-color report
  • Comprehensive facilitator guide
  • Participant workbook
  • Half-day workshop
  • Facilitator support materials
  • Microsoft® PowerPoint° presentation
  • Sample participant materials
  • Action planning exercises

Find out more about Extraordinary Teams!

  • Sign up for the free, 15-minute product tour.
  • Register for the free one-hour webinar.
  • Download the product information sheet.
  • Read the article Creating an Extraordinary Group.
  • View a sample of the online team report.

Free Webinar: Play Your Cards Right – How to Use Card Games to Increase Learning Outcomes

hrdq-webinar-globe-transparentPlay Your Cards Right!
How to Use Card Games to Increase Learning Outcomes

Presented by Dr. Sivasailam “Thiagi” Thiagarajan
& Tracy Tagliati
Wednesday, June 4, 2014
2-3pm ET

Have you ever tried your hand at playing cards in the training classroom? Card games motivate people to take an active role in the learning process, provide a wide variety of experiences in a highly engaging context, and promote quick mastery of new skills. Not only are card games fun to play—they make learning really stick. And we’ve got the industry’s most-respected experts lined up to show you exactly how.

Join Dr. Sivasailam “Thiagi” Thiagarajan and Tracy Tagliati for Play Your Cards Right! How to Use Card Games to Increase Learning Outcomes, an hour-long webinar that’s packed with valuable information, practical tips, and proven techniques. This hands-on demonstration will illustrate how to use card games to help your audience increase understanding and build fluency on a variety of HR training and development topics, including soft-skills training, communication style, people skills, team building training, leadership skills training, and more.

What You Will Learn
  • The value of using card games for training.
  • How card games can help participants to identify different categories and apply pieces of practical advice.
  • How to choose an effective card game based on desired outcomes.
  • Tips for adapting and modifying card games for use with webinars and virtual training.
  • How to use templates to custom design card games.
Who Should Attend
  • Organization development professionals
  • Instructional designers
  • Facilitators
  • Trainers
  • Training Consultants
About the Presenters
Dr. Sivasailam “Thiagi” Thiagarajan
Thiagi is the Resident Mad Scientist at The Thiagi Group, an organization that helps people to improve performance effectively and enjoyably. He has published 40 books, over 100 games and simulations, and more than 200 articles. Thiagi has made hundreds of presentations and keynote speeches at professional conferences. He has served as the president of the North American Simulation and Gaming Association (NASAGA), International Society for Performance Improvement (ISPI), and Association for Special Education Technology (ASET). Thiagi has received numerous awards, including the ISPI Honorary Life Member Award and the Ifill-Raynolds Award.
Tracy Tagliati, CPLP
As the training manager at Move, Inc. and an associate at the Thiagi Group, Tracy specializes in activities-based training for both instructor-led and web-based environments. She holds a bachelor’s degree in business education and a master’s degree in training and performance. Tracy is active in the American Society for Training and Development (ASTD), the North American Simulation and Gaming Association (NASAGA), and the International Society for Performance Improvement (ISPI). She has presented at numerous international conferences, and she is the co-author of Jolts! Activities to Way Up and Engage Your Participants and Playing with Style.

Register Today!

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Gear up for performance

With Supervisory Skills Questionnaire Fourth Edition!

shutterstock_124871071Supervisors are a vital cog in the wheel of organizational success. So start the wheels turning with the Supervisory Skills Questionnaire, the training solution that gets supervisors quickly up to speed and ready for performance. It’s the tool thousands of trainers have relied upon for supervisory skills training and now the fourth edition has just arrived with a fresh design and numerous enhancements.

From the fully revised, full-color facilitator guide and participant workbook to the half-day workshop,  new online assessments and 180° peer feedback, skill-development activities, and more, the Supervisory Skills Questionnaire offers a range of training options that are guaranteed to spark immediate improvement.

What makes the learning click?

Supervisors are responsible for the daily grind of getting work done through others and they are the front-line leaders who influence service and quality. But taking on this role can be difficult, and oftentimes supervisors are charged with managing performance in an environment they don’t control—and this can leave them feeling stuck. Rather than a general focus on supervisory-related topics such as communication, leadership, and motivation, the Supervisory Skills Questionnaire targets five specific, relevant areas that shape a supervisor’s daily work life. When supervisors are able to master these skills, they’re well-equipped to balance the goals of the organization with the demands of their employees.

Learning Outcomes

    • Understand the core roles and responsibilities of a supervisor
    • Measure performance in five key supervisory skills
    • Discover skill strengths and identify areas in need of improvement
    • Develop an action-oriented plan to improve competence and impact

The Supervisory Skills Questionnaire is an excellent starting point for newly-minted supervisors and an excellent refresher for seasoned veterans. The result? Supervisors who are ready to tackle everyday challenges such as dealing with unexpected problems, handling performance issues, delegating, and providing direction.

The new fourth edition offers many exciting features:SSQ collage-300 no usb - w red burst

  • Fully revised, full-color facilitator guide
  • Step-by-step half-day workshop
  • Paper and online assessment options
  • New self-study version
  • New online option for 180° peer feedback
  • Comprehensive participant workbook
  • Contemporary Supervisory Skills Model
  • New skill-development module
  • Updated references and statistical analysis
  • Microsoft® PowerPoint° presentation
  • Reusable Poster
  • HRDQue Card

Find out more about the Supervisory Skills Questionnaire!


Remembering the Father of Training Evaluation

don kirkpatricIf you’re a trainer, chances are you’re familiar with Kirkpatrick’s Four Levels of Evaluation. Created in the 1950s, it became—and remains to this day—an industry standard for measuring the impact of training programs.

Its creator and champion, Dr. Donald Kirkpatrick, passed away May 9th at the age of 90. But the man whose work revolutionized the world of measurement will not be soon forgotten.

Dr. Kirkpatrick authored numerous books on training evaluation and human resource management, including Evaluating Training Programs and The Kirkpatrick Express Evaluation Toolkit. In addition to being an award-winning author and sought-after speaker, he was the past president of the American Society for Training and Development (now ATD) and a United States Army veteran of World War II. He was a professor and a music lover. A father, grandfather, and great-grandfather.

The HRDQ family offers its sincerest condolences to Dr. Kirkpatrick’s family and loved ones. He will be deeply missed by many.

Online donations in honor of Dr. Kirkpatrick can be made to the Madison Symphony. A concert will be performed in 2015 to celebrate the love of music he shared with his late wife, Fern.

Free Webinar: Brain Based Presenting – Getting the Brain to Pay Attention

hrdq-webinar-globe-transparentBrain Based Presenting
Getting the Brain to Pay Attention
Presented by Sharon Bowman

Thursday, May 15, 2014
2-3pm ET

You’ve been there before. Your mind wandering, eyes glazing over as you listen to a boring and predictable presentation. When people aren’t engaged, they’re not paying attention. And that means they’re not learning. So how can you guarantee your audience will sit up and take notice the next time you’re in the lead role?

Never fear, Sharon Bowman is here! Join her for Brain-Based Presenting: Getting the Brain to Pay Attention, an unforgettable hour of learning that will transform your training and presentation skills from just blah to a-ha. A popular speaker and the expert on brain-based instruction, Sharon knows the secret to making any content memorable—even when the topic is dry, technical, or complex—and she’s ready to share her knowledge with you. Not only will you leave with tools you can put to immediate use, you’ll also be privy to a host of free, web-based resources you can use to maximize effectiveness.

What You Will Learn:
  • Brain-based presentation strategies that will make content engaging and memorable.
  • What makes the brain “fall asleep.”
  • Practical concepts and effective presentation techniques you can apply to any learning environment.
  • How to employ brain-based resources to enhance your use of cognitive neuroscience as it relates to learning.

Who Should Attend:

  • Trainers, teachers, facilitators, and presenters.
  • Organization development professionals.
  • Managers, training supervisors, and consultants.
  • Anyone interested in improving his/her training or presentation skills, whether in face-to-face or online instructional environments.
About the Presenter
headshot-SBowman_200Sharon is the president of Bowperson Publishing & Training, Inc. An expert in the fields of accelerated learning, brain-based instruction, and participant-centered training, she has over 40 years of experience helping individuals to polish their presentations, improve their instructional skills, and develop exceptional professional development programs. Sharon has authored several HR books, including The Ten-Minute Trainer and Using Brain Science to Make Training Stick. High-energy and engaging, she is a popular speaker at industry events, including the American Society for Training & Development (ASTD) and Training conferences.

Register Today!

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Free webinar: Thriving Through Change

Thriving Through Change
Presented by Cynthia Scott
Thursday, May 8, 2014
11am-12pm ET

In a world filled with economic challenges, globalization, and advancements in technology, it’s beginning to seem as though one of the only constants in today’s organizations is change itself. To thrive in this environment and develop a sustainable future, it’s vital to first understand the human response to change and then learn how to harness it in order to foster innovation and improve business agility.

Join subject matter expert and author Dr. Cynthia Scott for an informative, in-depth webinar that will discuss the organizational change process and its impact on individuals and teams. She’ll introduce a four-phase change model and explore ways to reduce threat, minimize disruption, improve resilience, and accelerate acceptance.

What You Will Learn
  • How the human brain responds to change
  • A predictable path of responding to change
  • Different ways to reduce threat and increase resilience
  • How to lead teams from resistance to performance
Who Should Attend
  • Employees in the midst of a change initiative
  • Managers, supervisors, and team leaders
  • Trainers and organization development professionals
  • Human resources managers
  • Consultants
About the Presenter
A founding principal of Changeworks Global, Dr. Cynthia Scott, MPH, is a recognized leader with over 20 years of experience in the fields of strategic planning for human capital management, managing continual organizational change, and visionary leadership. She is the author of numerous books, including Rekindling Commitment and Take This Work and Love It!, and her work has been featured in publications such as The Wall Street Journal, Business Week, the Stanford Business School Newsletter, and Worthwhile Magazine. Dr. Scott’s clients include Blue Shield of California, Benjamin Moore, Charles Schwab, Kaiser Permanente, AT&T, Internal Revenue Service, Deloitte & Touche, Estée Lauder, and National Semiconductor, just to name a few.
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Assertiveness Skills for Professional Development and Beyond


Say it: "It's OK to meet my  needs and/or ask to have my needs met."

Say it: “It’s OK to meet my needs and/or ask to have my needs met.”

Assertiveness skills are crucial to professional development, as well as other aspects of life. Asking for what you need, handling confrontations gracefully, and putting ideas forward with confidence are tools that will help get your career to where you want it to go. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent, constructive, confident, and perform at their best.

Assertiveness Skills, one of 75 soft-skills training programs in the Reproducible Training Library, provides the skill development, practice, and understanding that individuals need to learn to how to be truly assertive.

Successful completion of this course will increase your knowledge and ability to:

  • Learn what it means to be assertive
  • Recognize the assertiveness continuum
  • Identify personal blocks to assertiveness
  • Demonstrate assertive language and behaviors
  • Know how to avoid using language and behaviors that are not assertive
  • Discover how to use assertive behaviors in everyday situations

The best way to accommodate adult learning styles is to incorporate personal experience into your training program, allowing participants to apply what they learn to real-life situations. Our experienced instructional designers incorporate a variety of accelerated learning techniques, role-plays, simulations, discussions, and lectures within each course to appeal to all learning styles and ensure that the ideas and information will be retained.

Available as a classroom training program (half day or 4 hours) and an e-learning program, Assertiveness Skills is part of the Reproducible Training Library, a full suite of unlimited-use content that’s downloadable, customizable, and reproducible.

Get started with a free preview of any title! Click here today.