Free Webinar! How to Build Emotional Intelligence for Individuals and Teams: The Top 7 Skills

Posted on May 13, 2013 by HRDQ

FREE WEBINAR
Hosted by HRDQ
Presented by Marcia Hughes and James Bradford Terrell
Wednesday, May 15, 2013
2:00pm – 3:00pm eastern time

If your organization’s teams are lacking direction, control, or the desire to achieve, underdeveloped emotional intelligence could be the cause. A prerequisite for success, research shows that emotional intelligence is a key driver in team and interpersonal dynamics.

Join presenters Marcia Hughes and James Terrell for an informative free webinar that will help trainers, consultants, team leaders, and OD professionals navigate the road of emotional and social intelligence. They’ll explore the seven emotional competencies and discuss how each relates to team performance. Marcia and James will also present the Collaborative Growth Model, a practical framework that maps the route to emotional and social effectiveness at individual and team levels.

James Bradford Terrell and Marcia Hughes are co-authors of Team Emotional & Social Intelligence, which offers a unique set of tools for determining and developing a team’s emotional effectiveness in seven dimensions that are a prerequisite for high performance.

What You Will Learn

The biggest challenge to productive teamwork
How to identify and develop the seven core behaviors of emotional effectiveness
Techniques to spark candid team conversations about what does or doesn’t work
How to use emotional intelligence skills to integrate individual goals into team goals
Creating buy-in with team members

Who Should Attend

Trainers
Consultants
Team Leaders
Team Members
OD professionals

About the Presenters

The president of Collaborative Growth, LLC, Marcia Hughes serves as a strategic communications partner for teams and their leaders. She presents her expertise in emotional intelligence through her consulting, keynote sessions, and program facilitation. She is co-author of the Team Emotional & Social Intelligence, which includes the TESI® Short, A Coach’s Guide to Emotional Intelligence, The Emotionally Intelligent Team, and Emotional Intelligence in Action as well as the Team Emotional & Social Intelligence Survey™ (TESI®). Marcia is also the author of Life’s 2% Solution. She is a certified trainer in the Bar-On EQ-i ® and EQ 360® and provides train-the-trainer facilitation and coaching in powerful EQ delivery.

As the Vice President of Collaborative Growth, LLC, James Bradford Terrell applies his expertise in interpersonal communication to help a variety of public and private sector clients anticipate change and respond to it resiliently. He is co-author of the Team Emotional & Social Intelligence Facilitator Guide Package, which includes the TESI® Short, A Coach’s Guide to Emotional Intelligence, The Emotionally Intelligent Team, and Emotional Intelligence in Action. James also coaches leaders, teams in transition, and senior management using the Bar-On EQi®, EQ 360®, and other assessments. Terrell is co-creator of the Team Emotional and Social Intelligence Survey™ (TESI®), and he provides train-the-trainer workshops on how to develop the insightful interpretation and application of EQ results.

Register Here!

FREE Webinar! Breakthrough Creativity

Posted on April 15, 2013 by HRDQ

Breakthrough Creativity:

How to Use Your Talents to Gain a Competitive Advantage

Hosted by HRDQ

Presented by Lynne Levesque

Wednesday, April 17, 2013

2 – 3pm (Eastern Time)

Organizations that integrate creativity into their DNA achieve significant benefits, including better team performance, increased flexibility, greater retention rates, creative problem solving, and strategic decision making. Some say it’s the “secret sauce” that’s needed to gain a competitive advantage in the marketplace.

Lynne Levesque is the Author of the Breakthough Creativity Profile – a combination self-assessment and classroom workshop, that helps individuals and teams to leverage their creative strengths, improve their problem-solving skills, increase productivity, and achieve their creative best.

But creativity isn’t limited to artists, inventors, and entrepreneurs. The fact is everyone is creative. Just as there are multiple styles of intelligence, there are multiple styles of creativity that produce different yet equally valuable results. Variations in how individuals look at the world, gather information, and respond to challenges all have an impact on creative contributions. And the first step in realizing creative potential in individuals and teams is self-discovery.

Join creativity and leadership development expert Dr. Lynne Levesque for an hour-long exploration of creativity in the workplace. She’ll discuss how creative talents impact organizational performance, introduce eight creative talents, and offer a practical framework you can use to accelerate the growth of creative strengths in individuals, teams, and leaders.

What You Will Learn

What it means to be creative at work and why it’s critical to performance
Discover the different ways people can be creative
How to apply creativity to inventive problem solving, strategic decision making, and resilient change management
Understand the impact of different creative talents on teamwork
Identify steps for building creative competency in individuals, teams, and leaders

Who Should Attend

Trainers
Managers and Team Leaders
Human Resources Managers
OD Professionals
Consultants

About the Presenter

Lynne C. Levesque, Ed. D. is an expert in the field of creativity and leadership with over 20 years of experience consulting, training, and researching. She is the author of Breakthrough Creativity: Achieving Top Performance Using the Eight Creative Talents (Davies-Black: June, 2001), as well as numerous articles and Harvard Business School cases for the Harvard Business Review and the Sloan Management Review. Lynne holds an M.B.A. from the University of California at Berkeley and an Ed.D. in Creativity from the University of Massachusetts at Amherst.

Click here to register!

Free Webinar: Building High-Performance Leadership Relationships Across Generations

Posted on March 18, 2013 by HRDQ

FREE WEBINAR
Hosted by HRDQ
Presented by Ron Carrucci and Josh Epperson
Wednesday, March 20, 2013
2:00pm – 3:00pm eastern time

Now more than ever, organizations are struggling with generational differences in the workplace. Transferring years of experience and knowledge from incumbent leaders to senior managers to the generation climbing the ranks is no easy challenge under normal circumstances. And when issues surrounding communication preferences, assumptions about authority, power, control, and lifestyle are present, that process is made all the more difficult. So what’s the best way for organizations to bridge the gap, so to speak?

Join subject matter experts Ron Carucci and Josh Epperson for an informative webinar that discusses the leadership issues persisting in today’s multi-generational organizations. Not only will you gain valuable insight and a new way of thinking, you’ll also learn a number of action-oriented techniques you can use to enable your leaders to work together harmoniously and create a positive impact on performance.

Ron Carrucci and Josh Epperson are co-authors of Bridging the Leadership Divide – a workshop that helps leaders of multiple generations to remove the inherent barriers to productive relationships between incumbent and emerging leaders.

What You Will Learn

Six patterns of cross-generational leadership relationships
The inherent (and sometimes assumed) challenges between incumbent and emerging leaders – The war of Legacy and Potential
Effective approaches for handling cross-generational leadership issues
The strengths, challenges, and outcomes of a real-world example of cross-generational relationship

Who Should Attend

Supervisors
Managers
Leaders
Human resources professionals
OD professionals
…and if you’re fortunate enough to participate with one of your cross-generational leaders even better!

About the Presenters

Ron Carrucci is a seasoned consultant with more than 25 years of experience in strategy formulation, global organization design, organizational change, and executive leadership development. He is a former faculty member at Fordham University Graduate School and he served as an adjunct at the Center for Creative Leadership. He is the author and co-author of several books, including Leadership Divided, What Emerging Leaders Need and What you Might be Missing, and Bridging the Leadership Divide. His clients include CitiBank, Corning Inc, Bristol-Myers Squibb, Amgen, Deutsche Bank, ConAgra, Price Waterhouse Coopers, Johnson & Johnson, and ADP.

A consultant who specializes in large-scale organization and culture change, organization architecture, and leadership development, Josh Epperson is the co-author of Bridging the Leadership Divide, and Future in-Formation: Choosing a Generative Organizational Life. He earned a Master of Science degree in Organizational Development at Pepperdine University’s Graziadio School of Business and Management. Josh also holds a Master’s degree in Counseling Psychology from Mars Hill Graduate School. Some of his clients include Cadbury Schweppes, The Hershey Company, Microsoft, McDonalds, Starbucks Coffee Company, and the CIA.

Register Here!

Free Webinar: What Would You Do? – Ethics and the Decision-Making Process

Posted on February 11, 2013 by HRDQ

FREE WEBINAR
Hosted by HRDQ
Presented by Lorraine Ukens
Wednesday, February 13, 2013
2:00pm – 3:00pm eastern time

Now more than ever, the pressure to achieve results is on the rise. And when the drive becomes more about getting to the finish line than how you actually got there, collaboration, trust, and ethical decision making can be compromised. Not to mention, watching others cheat or behave unethically can have a negative impact on groups, teams, and organizations.

How do the people in your organization behave under pressure? Do they compete against others for their personal gain, or do they cooperate to create a synergy that achieves the best results for everyone? The answer may surprise you.

Join Lorraine Ukens for an exploration of the opposing but related concepts of collaboration and competition. She’ll discuss how decision making and individual choices affect relationships and performance in both the professional and personal worlds. Lorraine will also introduce you to effective methods and tools you can use to illustrate these concepts in the training classroom.

Lorraine Ukens is the author of What Would You Do? – a management development training game on ethical and moral decision making that teaches the benefits of acting ethically in the business world.

What You Will Learn

The impact of individual choices on group outcomes and ethical issues
The difference between cooperative and competitive decision making
How others can influence the personal decision-making process
The roles of trust and communication in making ethical decisions

Who Should Attend

Employees
Leaders
Human resources professionals
Trainers
OD consultants

About the Presenters

Lorraine Ukens is a performance improvement expert who specializes in team building and experiential learning. She is the author of What Would You Do?, an ethical and moral dilemma training game, as well as multiple training activity books, consensus survival simulations, and a team negotiation training game. Lorraine was an adjunct faculty member at Towson University, and she has presented at both industry-specific and national conferences.

Register Here!

I Am Going To Train You To Be Accountable – NOT!

Posted on January 30, 2013 by Penny Purcell

By Linda Galindo, author of The Accountability Experience, first posted on her blog 12/14/12

Imagine yourself sitting with your leadership group as an Executive Retreat on the topic of Accountaility is about to start. In your mind it’s going to be some type of training. Are you bored, excited, nervous, ready to engage?

The speaker is introduced and begins with a question: “How many of you would experience a much better work life if the people that worked for you had a higher level of personal accountability?” Every hand in the meeting room goes up.

Why? Why would everyone around you demonstrating a higher level of personal accountability make your work life better? What benefits could possibly ensue if tomorrow you walk into your organization filled with employees who have upped their level of personal accountability?

If you cannot specifically answer this question as the CEO, COO, CAO, CIO, or C-whatever, don’t bother with accountability training in your organization. WHY?! Everyone usually “senses” the better results in work culture that would emerge but only a rare and exceptional leader will brave the mirror being turned on her or him to ensure personal accountability starts at the top. The shock and horror of learning that “I am remarkably unaccountable for a person of my status, when all this time I thought I was very accountable” is more than the run of the mill “leader” can take. They prefer spending resources to train everyone else to be accountable completely clueless that without demonstrating personal accountability themselves, they are on a fools errand.

There is no doubt in my mind (and experience) that accountability education is the foundation for long and sustainable success if leaders are willing to face the downsides that come with upping personal accountability. Yes, downsides.

Just as you can imagine all the great stuff that comes with people being more personally accountable, you must understand how dramatically your life will change as a leader when personal accountability really takes hold en masse among employees.

It’s similar to the out of control feeling as the roller coaster car crests then…DROPS. That fantastic, giddy, fun, scary RUSH!! You know you will be fine (with that tiny doubt the whole thing could go off the rails). Some won’t even get on the ride, positive they will never master their fear, or the urge to barf.

For those of us engaged in connecting personal accountability with desired results through educating and facilitating, not training, success is guaranteed. It’s a giddy, scary, wild ride. Accountability “training” is safe. If it’s the outcomes leadership can name that an organization is after, start with where you are using the Accountability Assessment and then educate and facilitate. Be the personal accountability train to avoid getting run over by accountability training.

Start here: The 85% Solution, then here The Accountability Experience, and download the free recorded webinar Accountability Now! From Top to Bottom and you’ll find out how your organization can successfully instill and apply the mindset of personal accountability in the workplace!

Free Webinar: Leading Across Differences

Posted on January 21, 2013 by HRDQ

FREE WEBINAR
Hosted by HRDQ
Presented by Kelly Hannum
Wednesday, January 23, 2013
2:00pm – 3:00pm eastern time

Despite the growing opportunities created by our interconnected world, the dynamics of diverse social identity groups present an interesting challenge for organizations. Now more than ever, today’s leaders must be able to lead people of different nationalities, religions, races, and gender to work together effectively. But how can leaders develop the skills they need to master these tough situations—especially when the conflicts and misunderstandings are complex and emotionally charged?

Kelly Hannum, a senior faculty member at the Center for Creative Leadership, will lead an hour-long webinar that will provide practical and relevant information about how to lead across social identity differences. She’ll discuss how diverse group dynamics affect organizations, reveal five common triggers of conflict, and introduce a framework leaders can use to gain better understanding and take appropriate action.

Kelly Hannum is co-author of Leading Across Differences – a training package that offers new ways of thinking about leadership challenges, providing participants with a framework and process for better understanding their context and taking appropriate action.

What You Will Learn

A framework for addressing social identity differences
The common triggers of social identity conflict
Who should take action—and what actions to take
Leadership practices for situations where multiple identity groups are present

Who Should Attend

Human resources professionals and consultants
Diversity trainers and facilitators
Change and OD strategists
Managers and executives
Leadership development trainers

About the Presenters

Kelly M. Hannum is a senior faculty member at the Center for Creative Leadership and a visiting faculty member at Catholic University’s IESEG School of Management in Lille, France. She holds a PhD in educational research, measurement, and evaluation from the University of North Carolina at Greensboro. Dr. Hannum is the recipient of multiple awards, including the prestigious Marcia Guttentag Award from the American Evaluation Association. She has been on the Advisory Board of the Leadership Learning Community since 2007, and she has been invited to speak at numerous conferences across North America, Europe, Asia, Africa, and the Middle East. The National Aeronautics and Space Administration and the World Bank are among Dr. Hannum’s clients.

Register Here!

Free Webinar! The Bottomline on ROI: How to measure the results of your training

Posted on December 17, 2012 by HRDQ

FREE WEBINAR
Hosted by HRDQ
Presented by Patti Phillips
Wednesday, December 19th, 2012
11:00am – 12:00pm (eastern time)

In today’s cost-conscious business world, executives are asking to see the relationship between training and results. Because without a return on investment (ROI), management buy-in and training budgets are in jeopardy. And that has training professionals everywhere scrambling to prove the value and impact their initiatives bring to the organization.

If the thought of ROI measurement has your head spinning, this webinar will help you to make sense of it all. You’ll learn what ROI is—what it is not—and how you can move forward to implement it in your organization. Presented by world-renowned expert Dr. Patti Phillips, she’ll introduce you to the ROI Methodology and show you how to connect your programs, processes, and projects to results in a clear, precise, and logical way that will satisfy even the most demanding C-suite executives.

Patti Phillips is the author of The Bottomline on ROI – a book that makes sense of the ROI Methodology and shows how to connect programs, processes, and projects to results in a clear, precise, and logical way.

What You Will Learn

Five levels of evaluation that serve as the foundation of the ROI Methodology
Six types of results that represent the chain of impact
Ten steps of the ROI Methodology process model
Twelve guiding principles that support the ROI Methodology

Who Should Attend

Human resources professionals and consultants
Training and development managers and directors
OD professionals
Managers and executives
Training consultants

About the Presenter

A recognized expert in measurement and evaluation, Dr. Patti Phillips is president & CEO of the ROI Institute. She serves as faculty for the UN System Staff College, a Professor of Practice for The University of Southern Mississippi’s Ph.D. in Human Capital Development program, and a Principal Research Fellow at The Conference Board. Patti is an award-winning author or editor of numerous books and articles, including The Bottomline on ROI 2nd edition, Ten-Steps to Successful Business Alignment, Measuring ROI in Learning and Development: Global Case Studies, and Measuring the Success of Coaching. Dr. Phillips’ clients include Fortune 500 companies, federal and state government agencies, and non-governmental organizations.

Register Here!

Putting it All on the Table

Posted on November 28, 2012 by HRDQ

With Thanksgiving behind us and 2012 coming to an end, it’s time to look back on a year of hard work and size up your own harvest – the results of your training.

There are so many benefits to soft-skills training that you probably see the results around you every day: efficient communication, happier employees, stronger teams, abundant leadership, and clear values (Better learning. Better Performance. Better Life – we totally know).

And it’s no secret that measurable results lead to continued support and appropriate funding; but how can the results of training be measured?

A solid understanding of the ROI Methodology will allow any trainer present to illustrate the effect their work has on a company’s bottom line.

Dr. Patti Phillips is a world-renowned expert on ROI, and she’s here to help. Author of The Bottomline on ROI, Patti facilitates workshops all over the world and consults with USA and international organizations – public, private, non-profit, and educational – on implementing the ROI Methodology. On Wednesday, December 19, 2012, she’ll be presenting a free webinar introducing you to the concept of ROI and how it can be implemented in your organization.

Start your new year off right by communicating the quality of your crop, and securing seeds for the coming seasons:

Free Webinar: The EQ Edge

Posted on November 5, 2012 by HRDQ

FREE WEBINAR
Hosted by HRDQ
Presented by Steven Stein
Wednesday, November 7th, 2012
2:00pm – 3:00pm (eastern time)

Research shows that Emotional Intelligence is proven indicator of performance. In fact, it has been found to be directly responsible for 27-45% of job success. Those who are emotionally intelligent are better able to achieve their goals, build relationships, and influence others. On an organizational level, this translates into better decisions, better teams, and better leaders. And the good news? Well, Emotional Intelligence can be developed and improved with the right tools.

Quickly identify Emotional Intelligence levels and provide a framework for development and growth. It’s more than a measure of potential and performance; it’s a tool for true personal development.

The EQ Edge is a free webinar that will introduce you to the world of Emotional Intelligence. Presented by one of the top experts in the field, Dr. Steven Stein will explore how building an emotionally intelligent workforce can lead to employee satisfaction, superior performance, increased profits—and a healthier organization overall.

What You Will Learn:

What EQ means and how it influences workplace dynamics
How Emotional Intelligence fosters organizational cohesion
Strategies for measuring job satisfaction and productivity
How to deal with work-life balance issues
Training techniques that will improve corporate culture

Who Should Attend:

Employees
Managers
Trainers and OD professionals
Human resources managers
Consultants

About the Presenter:

Steven Stein, PhD, is a clinical psychologist and founder and CEO of Multi-Health Systems Inc., a leading psychological test publishing company. He is the co-author, with Dr. Howard Book, of the international bestseller The EQ Edge: Emotional Intelligence and Your Success, and the author of Make Your Workplace Great: The 7 Keys to an Emotionally Intelligent Organization. He is also a co-author of the Emotional Intelligence Skills Assessment.

Space is limited.
Special offer for attendees!
Join us for this presentation and receive an exclusive offer from HRDQ.

Register today!

Free Webinar! How do You Come Across to Others?

Posted on October 22, 2012 by HRDQ

FREE WEBINAR
Hosted by HRDQ
Presented by Annette Cremo
Thursday, October 25th, 2012
11:00am – 12:00pm (eastern time)

Research shows that assertive behavior improves individual and organizational performance. The ability to influence others is critical to anyone in a leadership or sales role, and enormously useful to just about everybody else. But people aren’t necessarily born assertive – it’s largely an acquired skill. And that’s good news for trainers. Join Dr. Annette Cremo for a free webinar that will examine how understanding influence style can set the stage for skill development.

What You Will Learn

How to identify personal influence style
Four common influence styles and how each relates to one’s ability to influence others
Why assertive behavior is the influence style that always yields positive results
How some influence styles can hamper interpersonal communication

About the Presenter

Dr. Annette Cremo is a seasoned training professional with over 15 years of experience in education, organization development, and human resources. Her clients include AAA, GlaxoSmithKline, Hershey Foods, and Ingersol Rand. In addition, Dr. Cremo is a university instructor, leading courses in training and presentation skills at Pennsylvania State University.

An expert in team building, leadership, and supervisory skills, Dr. Cremo earned her PhD in Psychoeducational Process from Temple University. Her doctoral research examined the active learning process for high-performance work teams and the group problem-solving process.

Register Here!

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