Training and Development

The staff of HRDQ has learned that Dr. Fred Mumma, author of the learning instrument, Team Work and Team-Roles, has passed away.  Dr. Mumma was one of our early product authors and began working with HRDQ in the early 1980’s.  His learning instrument was an immediate success and continues to be popular with trainers and HR professionals today. Fred had been helping people understand the dynamics and work of groups since 1966 when he was a process consultant in the leadership laboratories at Temple University.  He has conducted workshops, training programs, team-building sessions, and counseling for managers and executives on, Read More

Your to-do list is a mile long, everything is labeled high priority, and the expectations are high. Time robbers. They steal from you each and every day, leaving you overwhelmed, frustrated, and spinning your wheels. And guess what? You may be the culprit. That’s right, what derails you most is oftentimes self-imposed. Take a look at this lineup. How many do you recognize—and how can you stop the crime against productivity? Putting things off leads to costly mistakes, poor results, and other issues that require you to spend even more time on the task at hand. Whether you’ve developed a, Read More

Workplace productivity, employee engagement, and job satisfaction probably aren’t the first things that come to mind when you think about conflict. Since the days of Plato and Aristotle, conflict has been widely recognized as the cause of many struggles, from stress and inefficiency to poor decision-making and employee turnover. Just look these eye-opening statistics: Almost 85% of employees experience conflict at work. Managers spend as much as 40% of their time dealing with conflict. Employees exhaust approximately 3 hours each week in conflict situations. Yikes! And to complicate things further, wrap your head around this: For all the damage inflicted, Read More

Personality style affects our interactions with others, and it is important in several aspects of organizational and personal life. People with different styles have different priorities and func­tion at different paces. These differences can create problems if they remain under the surface. If Joe is slow and thorough and Jane is fast and decisive, their working relationship will be stressful unless they are aware of each other’s preferences. Knowledge of personality styles prevents misinterpretation and frustration. Understanding personality style allows us to interpret the actions of others. If we are aware of another person’s typical behaviors, we can take these, Read More

Creativity has been called the “secret sauce” of personal growth and organizational success. And in today’s organizations the demand for more creativity is greater than ever. But what exactly is creativity? And is it possible for people to improve their creative talents? We recently interviewed Dr. Lynne Levesque, a creativity expert and author of Breakthrough Creativity and the Breakthrough Creativity Profile, about developing creativity in the workplace.  Q:           How do you define creativity?   A:            I believe we are all creative. But popular definitions of creativity such as “brainstorming,” “the generation of big ideas,” “creating groundbreaking innovations,” “genius,” and “artist” miss, Read More

If you believe change leadership is just for top execs, think again. In today’s world, even the way change initiatives are executed has been subjected to change. It’s true. What was once the role of senior management is now the day-to-day responsibility of individuals throughout the organization, from the C-level execs at the tip of the pyramid to the frontline employees at the base. But it’s a good change. Why? Because studies show that change efforts are more successful when they’re implemented by the people they impact most. In fact, an individual’s ability to lead change has become a key, Read More

In today’s results-driven world, the demand for increased productivity and bottom-line results is greater than ever before. And that means employees are expected to take responsibility for monitoring and quantifying their contribution to the organization, regardless of their background, experience, or skill set. But chances are most employees have a limited knowledge of financial basics, even if they sailed through Accounting 101 at some point in time. The fact is everyone can benefit from a working familiarity and understanding of the most commonly used financial instruments, including: Budget Balance Sheet Income Statement Statement of Cash Flows EBITDA Break-even Analysis Liquidity, Read More

Have you heard? Effective listening skills are the foundation for better communication, decision making, and teamwork, as well as reduced absenteeism, turnover, and conflict. Yet studies show people remember only half of what they hear, even moments after they’ve heard it. That’s because listening and hearing are not one and the same. And while we may be born with the ability to hear, the ability to listen is a skill that must be developed. It’s ok to admit it. Listening—real, active listening—isn’t always easy. Obstacles get in the way, from external barriers such as noise levels, mannerisms, and interruptions to, Read More

Wednesday, November 11, 2015 2pm – 3pm EDT Organizations that integrate creativity into their DNA achieve significant benefits, including better team performance, increased flexibility, greater retention rates, creative problem solving, and strategic decision making. And when it comes to leadership, creativity is the key to gaining a competitive advantage in the marketplace. But just as there are multiple styles of intelligence, there are multiple styles of creativity that produce different yet equally valuable results. Variations in how individuals look at the world, gather information, and respond to challenges all have an impact on creative contributions. That’s why self-discovery is an, Read More

Positive buzz, measurable results, and improved performance top every trainer’s wish list. It’s also the key to getting management buy-in and achieving professional success. But you won’t get there with lecture-style training or e-learning programs where rows of chairs face forward or the only activity taking place is the clicking of a mouse. The question is…how can you take your training to the next level? The answer is…try adding a training game to the mix. Why Choose a Training Game? Say goodbye to doodling, daydreaming, and worrying about what’s for lunch. Simply put, training games add life to the classroom., Read More

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