HR Training

HRDQ is a trusted developer of HR training assessments, games, and programs. Through experiential activities and practice, participants will improve vital skills like communication, conflict management, and leadership.

  Assertiveness skills are crucial to professional development, as well as other aspects of life. Asking for what you need, handling confrontations gracefully, and putting ideas forward with confidence are tools that will help get your career to where you want it to go. Not only do these skills improve teamwork, focus discussions, and build relationships, but they also help individuals to become competent, constructive, confident, and perform at their best. Assertiveness Skills, one of 75 soft-skills training programs in the Reproducible Training Library, provides the skill development, practice, and understanding that individuals need to learn to how to be truly assertive., Read More

In just a few clicks, you’ll have your own tailored-to-your-company training program. Most of the training products available today are off-the-shelf products. Purchase them, open them up, and use what someone else created, with another company’s logo on it, and their idea of what the ideal training session looks like. Those can be great training materials. We sell plenty of those, in fact. But what if you want to make some changes? Tiny tweaks? Major edits? Include your own company-relevant information? Now you can!  With the Reproducible Training Library (RTL), and a few clicks of the mouse, you will receive training, Read More

 You have to put yourself out to do it. ~David Hockney In our work-lives, most of our decisions and actions are based on information that we receive form others.  So, when we work together, we need to make sure that we’re all equipped with accurate and complete information. Each of us shares responsibility for the transmission and reception of information, and being a good listener is a fundamental part of that responsibility.  We don’t always get to choose the medium through which we communicate a message, and it’s even rarer that we are able to choose how we receive one., Read More

Soft-skills training is, in large part, about fostering good citizenship – in our teams, our organizations, and our communities. At HRDQ, we believe that good citizenship extends beyond the workplace and even beyond the community.  We must also be good global citizens.  In 2014, we will continue our efforts (and take new steps) to minimize our impact on the environment.  Along with a critical eye focused on our daily habits, our business strategy is focused on the future – e-Learning and digital products. Over the past year, we published 5 new online assessments and 13 new digitally-formatted training programs.  Delivering top-quality content,, Read More

Great customer service isn’t just present on the front lines of business – it’s an organizational value. Of course, every job function is different, and not all of them include direct interaction with customers; but great customer service isn’t really about what to say and how to say it – it’s about developing attitudes and dispositions that lead to patterns of effective behavior and individual successes.  And those, in turn, add up to organizational success. While it is the sum of individual efforts that defines an organization with great customer service, the expectation of greatness needs to be present on, Read More

The global market is a buyer’s market.  The immediate availability of products and services makes efficiency a high priority.  Wise, timely, and measurable efforts maintain a business’s cutting edge and allow for growth.  So, where should resources be invested? There are many processes, programs, and policies that are undeniably necessary in businesses, though they have no material end.  Attributing profit to these practices is more complicated than determining the value of the creation or sale of a product or service.  But, it can be done. The hardest part is effectively communicating the measured benefits of these practices.  They already exist,, Read More

Giving Season will soon be upon us.  Whether we’re talking about annual gifts, holiday gifts, or because-it’s-been-a-hard-day gifts, people want to buy things.  And you want them to buy things from you. So, how do you make that happen?  Well, lots of ways.  But let’s assume that you’ve already got a great team, a great brand, and a great product.  Now you have to sell it. Selling isn’t easy – it takes time and personal investment, effective communication, negotiation, creativity…pretty much every soft skill you can think of.  In times of stress – like the increased volume and pace faced, Read More

Conflict, properly managed, can yield many benefits – but it’s something people generally don’t like.  Conflict doesn’t always feel good; it can bring guilt, shame, anger, and hurt feelings to those involved.  But it’s like at the doctor’s office – how they get you to be less wary of something by breaking it down and explaining how it works before applying it to you. Conflict is more approachable when you understand exactly what it is and how it relates to you.  You don’t need to avoid it if you can make informed choices about it.  Very basically, conflict is when, Read More

HRDQ has been developing self-assessments for over 30 years – we know that everyone is different, every team is different, and every team has different training needs.  The Reproducible Training Library is the best way to deliver custom training to your team. Why Customizable? Seamless Presentation Use exactly what you want in one package. Customization allows you to build the exact program you need, while keeping everything in one format – a complete and tangible takeaway for your participants (no Frankenstein training). Branding When you use your own branding (visuals and language) and examples, it makes your training more relatable, Read More

Communication is about more than transferring information from one person to another.  It’s how we learn, how we build relationships, where we place value, how we are productive, what we hold on to – it’s a part of everything in our work lives. It includes how we build messages (what we choose to say and how we choose to say it), how we receive messages (how we listen and what we perceive in others), and how we are perceived by others (knowing how to shape that perception and effectively work with others). There is immeasurable value in developing communication styles. , Read More

InsideHRDQ Blog

  Subscribe Now!

Receive notifications of new posts by email.

Close