You don’t have to work out for hours every day to get in shape, but you do need to do it consistently, if you want to progress. The same goes for successful communication. By understanding your personality style, and the styles of those around you – and allowing that understanding to frame your interactions – you can effectively communicate with virtually no strain or confusion. By recognizing the tendencies and preferences of others, you’ll be able to flex your own style to accommodate their needs as well as your own. Change your tactics in order to appeal to your counterparts’ personality style. Message flexing will ensure that you’re on the same wavelength, before your discussion, planning, or negotiation even begins.
Find the Right Approach
There are four styles outlined in the HRDQ Style Model: Direct, Spirited, Considerate, and Systematic. Each style has a set of preferred behaviors, and knowing what to look for when approaching each style can go a long way in ensuring effective communication.
- Direct: Get to the point immediately; be prepared for a dispute, and reiterate the logic or reasons behind your ideas.
- Spirited: Be ready to discuss alternate options
- Considerate: Build rapport with small talk, and break negative news or communicate dissention by ensuring your counterpart that it isn’t a personal attack.
- Systematic: Don’t get emotional! Be ready to answer many questions and provide factual details about your ideas.
You Mean I Have to Deal with These People Every Day?
We all have a range of personalities to interact with each day. Kate Ward’s latest book, Personality Style at Work, is based on the HRDQ Style Model. With it, she helps us understand the values of this range, and how we fit into it as individuals. Ward shows us how to navigate through our daily interactions to become more effective communicators.
What Do They Want, Anyway?
We all have expectations when we approach other people – a set of norms that we feel suit the situation best. These expectations, however, don’t always match. We can avoid the difficulties of unbalanced needs by anticipating and adjusting to the needs and expectations of others. Here’s what each personality style is looking for:
- Direct: These people are often brief and to the point. They make direct eye contact, and may come across as brash. Match their intensity to get their intention.
- Spirited: These people want your attention and recognition, so if you frame your conversation with that in mind, they’ll be more open to your ideas.
- Considerate: The Considerate personality type wants to be your friend, so pace the conversation, and use your mannerisms, language, and tone the way you would with a friend.
- Systematic: Give them information! Don’t spend much time on small talk, because it is only going to make a Systematic personality type grow impatient. They may tend to focus on criticism, and you can counteract this by being ready with answers before your interaction.
Although there is no style better than any other, your own style has certain strengths. By leveraging these strengths, and your new-found ability to approach other styles, you can turn every opportunity into an advantage.
So get flexing, and start moving through each interaction smoothly and with better results! Click Here for more about the power of Personality Styles.