Free Webinar: Managers as Mentors

Untitled-1Managers as Mentors
Building Relationships for Learning
Wednesday, July 30, 2014
2-3pm ET

Much has changed about mentoring in the modern organization. Nowadays leaders at every level—from the bottom to the top—have the responsibility to perform as learning catalysts and trusted advisors. But how can managers effectively carry out insight goals from in-charge roles? According to bestselling author and relationship expert Dr. Chip Bell, the key to success is to build a partnership in learning.

Grab a cup coffee and dial into Managers as Mentors: Building Relationships for Learning. Inspired by the book Dr. Bell co-authored with Marshall Goldsmith, you’ll discover new perspectives, practical tips, and proven strategies for developing relationships based on safety and trust. Don’t miss this valuable webinar—after all, an organization’s ability to learn faster than its competition is its only sustainable advantage.

What You Will Learn
  • What is mentoring…really?
  • What are the reasons mentoring is critical?
  • What is the goal or aim of mentoring?
  • What are the steps (stages) in reaching this goal?
  • How do you mentor? What are the techniques to take those steps?
Who Should Attend
  • Human resources managers
  • Organization development professionals
  • Leaders
  • Managers
  • Trainers
  • Protégés
About the Presenter

Chip R. Bell

headshot-cbell_100The founder of The Chip Bell Group, Dr. Chip Bell is a well-known consultant and a sought-after speaker. He is the author and co-author of several best-selling books, including The 9 ½ Principles of Innovative Service, Take Their Breath Away, Magnetic Service, Service Magic, Customers as Partners, Managers as Mentors, and Managing Knock Your Socks off Service. Dr. Bell’s articles have appeared in professional journals such as Leadership Excellence, Leader to Leader Magazine, T+D Magazine, Training Magazine, and the Harvard Management Update. He has appeared on several major networks, and his work has been featured in The Wall Street Journal, Fortune, Forbes, USA Today, Inc. Magazine, Fast Company, and Businessweek. Dr. Bell holds graduate degrees in organizational psychology and human resource development from Vanderbilt University and The George Washington University.


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Join us for a free, 15-minute Product Tour!

Reproducible Training Library classroom and e-learning titles provide unlimited-use learning programs on today’s most in demand soft-skill topics. Each of the 75 titles are instantly delivered to you and can be used either right ‘out of the box’ or tailored to fit your training curriculum with easily-editable Microsoft Word and PowerPoint files.

Pull up a chair and join us on Thursday, July 17th at 11am ET and find out how the Reproducible Training Library can become your go-to training solution by taking an inside look at the features and options.

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Free Webinar- Leadership Agility

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Leadership Agility
Four Step to Getting Things Done with Less
Presented by Ann Herrmann-Nehdi
Wednesday, July 9, 2014
2-3pm ET

Doing more with less is an everyday reality for leaders in today’s organizations. So how can you stay a step ahead of the competition? Learn how to expand your brain bandwidth! Sound complicated? Well, it’s not as difficult as you may think. Join Ann Hermann-Nehdi for Leadership Agility: Four Steps to Getting More Done with Less, an exploration of thinking styles and their impact on leadership, communication, and decision making. This highly engaging hour of learning will help you to develop the agility you need to tackle tough mental challenges and develop a more strategic mindset.

Due to greater demands for performance, complex issues, and limited resources, doing more with less is an everyday reality for leaders in today’s organizations. But the good news is that you can stay ahead of the competition—if you know how to expand your brain bandwidth. That’s right. With the proper tools, it is possible to build your thinking agility so you can tackle tough mental demands and develop a more strategic mindset. This webinar will show you how.

What You Will Learn
  • How to develop agile thinking skills to become a more effective organizational leader.
  • Clues to identify your thinking preferences and how they differ from others’ styles.
  • Why diverse thinking styles are required to achieve specific business outcomes.
  • How to apply agile thinking techniques to “see around corners” and plan for the future.
Who Should Attend
  • Trainers
  • Organization development professionals
  • Human resources managers
  • Leaders at all levels
  • Emerging and aspiring leaders
About the Presenter
headshot-ahermann-nehdi_100The company that originated the Whole Brain Technology®, Ann Herrmann-Nehdi is the CEO of Herrmann International. She is an engaging speaker who has delivered keynote presentations and educational sessions for associations around the world. A thought leader in her industry, Ann is a member of the SmartBriefs on Workforce Advisory Board, an advisor to the American Creativity Association and Innovation Network, and a faculty member for the Institute of Management Studies.

Register Today!

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The Art of Influencing Others

“Influencing” is the ability to win others to your way of thinking, to get people to like you, to be persuasive, to be able to change people’s minds without resentment.rtl_art-of-influencing-others_115650436

To be able to effectively influence someone is an art.

The Art of Influencing Others is a training program designed to help you and your employees do the following:

  • Build rapport and develop genuine relationships
  • Improve communication skills, including verbal and nonverbal messages, to be more effective with others
  • Recognize common barriers to communication
  • Understand and use communication styles to tailor your communications
  • Resolve conflicts

The purpose of this training is to teach people the skills they need so that others will want to grant them the power to affect outcomes. Our approach is to teach someone how to develop and maintain rapport, how to resolve conflicts and handle difficult situations, and how to recognize others’ needs and support them in meeting their needs while meeting their own as well (“win-win”). The training concludes with emphasizing the qualities that influential people have and give the participants an opportunity to assess themselves in these areas.

Successful completion of this course will increase your knowledge and ability to:

  • Build rapport and develop genuine relationships
  • Improve communication skills, including verbal and nonverbal messages, to be more effective with others
  • Recognize common barriers to communication
  • Understand and use communication styles to tailor your communications
  • Resolve conflicts

Through a series of structured experiences, each participant will develop and learn to apply skills that improve their effectiveness when marketing their services in any communication skill.

Get the soft skills training topics you need, in the formats that work for you with the Reproducible Training Library.  Each training includes downloadable files for the Instructor Guide, a Participant Guide, and a PowerPoint Presentation. You’ll get one-click access to all of today’s in-demand topics, continually updated to give you an edge in your  training.

Purchase any single titles in the  Reproducible Training Library by July 3, 2014 and you’ll save 75%! Use coupon code RTLsingle75 at checkout.

Not sure where to start? Request a free preview of any title!

Free Webinar – Extraordinary Teams

hrdqu blog head2 Extraordinary Teams
How Ordinary Teams Achieve Amazing Results

Presented by Kathleen Ryan and Kevin Coray
Wednesday, June 25, 2014
2-3pm ET

What sets extraordinary teams apart from the rest? Yes, extraordinary teams have the ability to achieve tangible results. But what makes them so spectacular is that they do something ordinary teams cannot: They cultivate an exciting, collaborative environment that’s built upon mutual trust, respect, and engagement. As team members, individuals experience a positive personal change—and that means your organization reaps the benefits of better team performance and employees with increased skills, connections, loyalty, and enthusiasm for their work.

Join authors Kathleen Ryan and Kevin Coray for a valuable exploration of extraordinary teams and what makes them tick. You’ll look through the lens of exceptional teaming and learn how to lead, facilitate, and coach teams to their highest potential. In addition, you’ll gain insight about your behavior as an individual team member and how it can boost your team’s performance.

What You Will Learn
  • The definition and profile of an extraordinary team
  • Five indicators that differentiate extraordinary teams
  • Specific actions to increase team capacity
  • Implications for your role as a team leader, facilitator, coach, or member
Who Should Attend
  • Human resources managers
  • Organization development professionals
  • Team leaders
  • Team members
  • Team development specialists
  • Consultants
About the Presenters

Kathleen Ryan

headshot-kryan_100Kathleen Ryan has more than 30 years of experience as an organization development professional. As a mentor and executive coach specializing in change efforts, executive development, and senior-level team development, she has an instinct for translating complex human behavior into practical concepts. Kathleen is the co-author of several hr books, including Extraordinary Groups: How Ordinary Teams Achieve Amazing Results, The Courageous Messenger: How to Successfully Speak Up at Work, and Driving the Fear Out of the Workplace: Creating the High-Trust, High-Performance Organization.

Kevin Coray
headshot-kcoray_100Recognized as an expert in large-scale organization change efforts, strategic planning, and executive teams, Kevin Coray is the president of Coray-Gurnitz Consulting, a Washington D.C. firm that was recently awarded the Washingtonian’s Great Places to Work Award. He earned his Ph.D. in Industrial and Organizational Psychology and he teaches at George Washington University. Kevin is the co-author of Extraordinary Groups: How Ordinary Teams Achieve Amazing Results.

Register Today!

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A team building classic – Jungle Escape

JE logoTeam building games are an excellent way to engage participants, make learning active, bring real group dynamics to the surface, and drive home key points. Learning sticks because individuals are immersed in the activity. Whether you choose to use them as a stand-alone learning tools, or as a part of a larger training initiative, team building games can generate quality results.

leaf Jungle Escape has been used to train thousands around the globe, and continues to remain a trainer favorite. Participants are transported deep in the jungle during this high-energy team building game. All players participate, develop common strategies and face consequences while discovering and practicing critical group-processing skills.

Take a look at this Q & A from Jungle Escape co-author, Dr. Rollin Glaser about why this game is considered a classic in the industry.

Q: Where did the idea for Jungle Escape originate?

A: The concept for Jungle Escape all started with a client in the retail industry, believe it or not. I was training middle managers at the time – and boy, they were a very active bunch. They always hated lectures, but loved doing competitive things in class. One day, a client who had heard me talk repeatedly about teamwork said, “If you’re so convinced that we need teamwork, why don’t you create a team-building experience?” Remember, this was 30 years ago, when teams were a new concept for organizations. After giving it some thought, I landed (no pun intended) on a hands-on activity that would illustrate the purpose of teamwork: when people function together as an effective team, they produce better results most of the time. Jungle Escape was the end result of my endeavors, and it’s been a favorite among trainers for 30 years.

Q: Has Jungle Escape changed much since it was first released in 1980?

A: Yes and no. Over the years, we’ve used different toy pieces for the simulation and we’ve made regular enhancements to the game. But Jungle Escape’s core activity remains the same. That’s because the principles of effective teamwork have not shifted, despite the many changes in organizations trainers have witnessed over the last 30 years.

jungle_escape-helicopter_400transparentThe first edition helicopters were constructed of Lego pieces. We continued with them until the LEGO® company stopped supplying parts to commercial businesses like HRDQ. We knew at the time that it was a hurdle for us to overcome, but we also knew that the power behind the Jungle Escape experience wasn’t the toys themselves—rather, the true learning that occurs when a team of people attempt to construct something together. Fortunately for us, we found a new supplier and we continue to use those parts today.

Q: Why does Jungle Escape work?

A: The activity is specifically designed so that group planning is needed before construction of the helicopter can begin. This means teams are required to communicate with one another about strategy, roles, and how to go about execution without touching the parts. Not every team realizes this important step, though. It always fascinates me to watch some tables skip the planning and jump right into the building phase. And the outcome is the same every time: the teams who take the time to talk through the project and practice healthy group process skills outperform those who do not. I must say, it’s fun as a facilitator to watch the “a-ha!” moments as participants realize what makes the difference between success and failure as a team.

Jungle Escape Game KitHRDQ clients have used Jungle Escape in many creative ways. From decorating the training room to look like a jungle to making the helicopter construction difficult by withholding parts, our clients have embellished the basic activity to further the excitement.


Have you used Jungle Escape or another team building training game? Tell us how you have made team building training more interesting and engaging for participants in the comment section.



Habitat for Humanity Build Day

habitat-for-humanity1All HRDQ employees will be participating in a Habitat for Humanity Build Day on June 11, 2014. We are so excited to help eliminate poverty housing in our local area.

Partnering with caring individuals and organizations, Habitat for Humanity of Montgomery County constructs simple, decent, affordable homes, and empowers hardworking, low-income families to become homeowners by providing no-interest mortgages with which to buy them. Habitat for Humanity is also involved in neighborhood revitalization initiatives, providing home rehabilitation services for existing, low-income homeowners living in substandard housing, as well as family services that guide prospective homeowners along the path to home ownership and help qualified and non-Habitat homeowners through the home-repair process.  They have built 57 homes that house 201 people, including 133 children!

Taking a page from the training we offer, we will work HRDQtogether, as a team, for this worthwhile cause. As we work to help demolish an existing structure so a new one can be built,  Teamwork and Effective Communication will be vital to our success.  We are trading in our business attire for hard hats and safety goggles, and can’t wait to do our part to help this organization.

Our offices will be closed on Wednesday, June 11 for this event. Thank you for your support as we support Habitat for Humanity!