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Wednesday, September 2, 2015 2pm – 3pm EDT Great leaders focus more on developing the intangibles of leadership than on the tangible attributes found in most lists of competencies or in most leadership books. Mastering the Intangibles of Great Leadership is an hour- long webinar which will present the results of thousands of top performing leaders articulating their best practices for what makes someone a transformational leader. These best practices focus primarily on factors like self-directed learning, systematic individual and group reflection, influencing others, confidence, personal authenticity, building trust, living with passion and commitment. Top performers have the ability to, Read More

October 7, 2015 12 P.M. – 1 P.M. EDT The key to making extraordinary things happen in organizations is great leadership. It contributes more to positive outcomes than any other single factor. Great products, great strategy, great people are absolutely critical, but with poor leadership they produce only a third to a half of their potential. It takes great leadership to create great workplaces that create great results. If you want better results in your marketplace, you have to ensure that you are fostering great leadership within your organization. Great Leadership Creates Great Workplaces is a free webinar in which, Read More

Wednesday, August 26, 2015 2pm – 3pm EDT Everyone makes decisions. You’ve already made dozens to hundreds since waking up today. Decision making and problem solving are important business skills and essential life skills. But when we’re faced with the occasional “big” decision, we often become tentative. We dither, over-analyze, procrastinate. Join training expert Dr. Robert Vaughn for his webinar, How to Make Better Business and Personal Decisions. He will give you an understanding of how people make decisions and some important tips to help you make better, more efficient and more effective ones. You’ll learn about finding or creating useful options and how, Read More

Assessing, Developing and Improving Your Emotional Intelligence Skills September 29th, October 1st, October 6th & October 8th 10:00 A.M. ET – 11:00 A.M. EDT Most of us recognize the term Emotional Intelligence and know that it refers to how we identify and manage emotions in ourselves and in others. What is less well understood, however, is how to develop emotional intelligence; that is, to learn to use our emotions intelligently in order to optimize professional and personal success. During this interactive series of four webinars, EI expert Diana Durek will lead you through a journey of self-discovery, helping you to, Read More

We divide skills into two categories: hard skills and soft skills. Hard skills are the technical or functional abilities that apply directly to a job title (such as teacher, attorney or engineer). Soft skills apply more to personal characteristics and work ethic such as effective communication, problem resolution, customer service, and team collaboration. Soft skills are the abilities and traits that relate to personality, attitude, and behavior. They are important in getting (and keeping!) a job. Take for example, a customer service professional who is excellent at the technical aspects of his job.  He is proficient.  He is punctual.  He, Read More

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