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Wednesday, May 27, 2015 2pm – 3pm ET Everybody has heard the expression, “it’s not what you know, but who you know!”  Everybody also knows that networking can further our relationships with others. But have you ever stopped to think about your own network, especially your internal network, and how it can be your most effective tool yet? Networking is a key skill whether you are employed inside of a company, running your own company, looking for a new position, and/or seeking new information or knowledge. Many people are comfortable with networking and understand how to network, but many people are not. We can, Read More

Newton’s first law tells us that every object in motion tends to remain in that state of motion unless otherwise acted upon. Even if it’s in the wrong direction, unfortunately. How do we reconcile these two concepts when it comes to conflict resolution in the work place? Often, if an individual has chosen the trajectory he wants to go on and has taken steps to remain on that certain path and has committed to seeing that path through to the end, he will become rather unwilling to deviate from that plan. Unwilling, even if there exists a different plan that, Read More

Wednesday, May 20, 2015 2pm – 3pm ET The cost of acquiring a new customer is on average five times greater than the cost of retaining an existing customer. In spite of that statistic, most organizations spend more effort on acquiring new customers than on investing in the maintenance of current ones. This is both foolish and poor business. Retention equates to lower acquisition costs, greater word-of-mouth referrals, more stable and predictable customer interactions and generally improved organizational morale. Join us for an hour of learning and insight into the mind of the customer and what he or she really wants. In order to be, Read More

We are exhibiting in booth 1615 at the ATD 2015 International Conference & Exposition and we want to see you! Visit us and give our prize wheel a spin. Everyone wins a fantastic prize on the spot. While you’re at it, pick up a copy of our latest catalog of experiential assessments, hands-on games, e-learning and customizable courseware. Mark your Expo Planner now to stop by booth 1615! We hope to see you in Orlando next week!

The latest HRDQ catalog is in the mail, featuring the Cross-Cultural Adaptability Inventory. To be effective, your team members need to be more culturally aware. That is where CCAI comes into play. Improving your cultural understanding is more important than ever. Try the Cross-Cultural Adaptability Inventory now. Also in this issue: Your personality. It’s the sum total of who you are and how you approach every angle of life, from your career choices and performance track record to what you do in your free time. Try Personality Style at Work today! HRDQ’s Team Adventure Series is a fun and memorable, Read More

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